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Student Hub: Getting started


First time enrolment


To help you get started on the right foot, check out some key information about the following areas:

To get up to speed quickly, you can also watch our Virtual Orientation now available on demand.

Student admin essentials

Students working


Make sure you’re ticking off these essential things to set yourself up for success in your studies with us:

1. Activate your student email account

It’s important you do this straight away as you’ll be receiving key updates about your studies to this account. You’ll also get access to Office 365 apps online (including Outlook and OneDrive). Click here for more on how to activate your student email.

2. Select your subjects

Simply use the Subject Selection tool to enrol into your subjects. You’ll also need to refer to your course structure for help on what subjects to choose. More help available here. International Students – Please note that you are required to maintain a full-time study load, and can only enrol into a maximum of 33% of your course online as per your visa requirements.

3. Your Student ID

You can email a passport sized head shot (or high res selfie) with your full name and student ID number to your Think or Torrens University Australia Student Services team who will post this out to you. Or you can come on campus where we can generate your card for you.

Your platforms

Student at computer


Here's a quick summary of a few platforms you'll be using frequently through your studies with us.

Make sure to bookmark these pages!

Student Portal

Enrol into your subjects, manage your timetable, make any payments. Check our Student Portal guides here.

Student App

A one-stop app helping you stay on top of your subjects, timetable, messages and more. Login with your student email. Find out more here.

Student Hub

Keep up to date with key events and important dates, and access information about your course.

Blackboard (aka your Learning Portal)

Access your classes, learning resources and connect with you academics. Find out how to log in to Blackboard here.

Watch the below video for a detailed guide to each section of your Learning Portal.

Please note: there are some identified issues with students accessing their platforms.We are aware of these issues and we're working hard to get things right for you as quickly as possible.


Subject Selection


Subject selection is what we call enrolment or registering for your classes. Watch our instructional video to learn more about selecting your subjects.


For full instructions on using your Student Portal, click here.

Get to know your course


Your course page has information about your course structure and academic team. Many subjects also require you to purchase tools and materials that help you to complete assignments and coursework. Check your course page for more information.

Business Hospitality Design Health Education

Get to know your campus


Each campus has their own dedicated page where you’ll find all the details on IT, campus events, the Student representative council and much more. Make sure you bookmark these pages:

IT requirements

You will need a computer to:

  • access digital learning resources
  • access video and audio recordings
  • submit and complete online assessments
  • participate in classroom discussion and collaboration via online communication and collaboration tools.

Minimum IT requirements for studying online

Computer hardware
  • Access to a desktop, laptop or tablet computer
  • Speakers or headset
  • Microphone
  • Web camera
Operating system
  • Mac users: OSX 10.8 and above
  • PC users: Windows 7 and above

A reliable, high-speed broadband internet connection, with sufficient upload and download capacity.

Contact your internet service provider if you have concerns about your data allowance or internet speed.

Web browser The recommended web browser to access Blackboard (your Learning Portal) is Firefox, in addition some audio PowerPoints will require Google Chrome.

Office software to create documents, spreadsheets and presentations. Office 365 is available as a free download as part of your student account.

There may also be software required for your specific course. Your Learning Facilitator will advise you of this when you start studying.

Your Support


We are here to help you achieve success in your studies so be sure to take advantage of the expert support services available to you:

  • Student Services are your first point of contact for any questions
  • Your Success Coach team will help you with course progression and connects you to your desired career goals
  • Library & learning services team can help with academic writing, referencing, and using our research databases
  • Our Counselling services are free and confidential and can help ensure you maintain your well-being through your studies

Welcome Books


Download your Welcome Book



Universities often use terms and words that you might not be familiar with.

We have alphabetically listed some of the most common words you'll hear and read at Uni. Our glossary will help you understand what they mean.

Join our New Student Community in Blackboard

Our comprehensive New Student Community will help you further understand your online learning environment.

It is open to all new students, but is especially useful for those who study remotely. You'll learn about:

  • Creating a study space at home (or at the office, or at a friend's house!)
  • Your IT requirements
  • Library and learning resources
  • The skills you already have and how they'll help you to succeed
  • Support services just for you

And you'll meet lots of other students in the online forum who are studying with you.

Student travel concessions

Full-time, domestic students studying on campus should be eligible for discounted fares on public transport.

Get in touch with Student Services to apply for a student travel concession card.

Public transport concessions are not usually available to:

  • international,
  • online, or
  • part time students,

Please check with your campus to see if you can apply.

Find more details about transport concessions on your local public transport site.

Official Merchandise Store

Order your official Torrens University merchandise here.