Success Coaches are typically assigned to you by Week 3. This is when you will hear from your specific Success Coach. In the meantime, if you have any queries, please email your Success Coach and they will get back to you.

We do have International Student Advisors who offer virtual online support sessions daily to Week 4. These sessions include:

• how to login to your learning portal (Blackboard) and attend online classes or access recorded lectures
• how to find your lecture day and time
• how to find your assessments and internet requirements
• answer any other questions you may have

If the session times don’t suit you they are available for one on one sessions at a time that does.  

Find out more or book a session.

Log into Blackboard and watch the Blackboard Overview video, here you will be shown exactly how to attend your first lecture in Blackboard.  If you get stuck or have any questions, attend one of the International Students Virtual Support Sessions. They will guide you through how to attend your online lecturers, find your recorded lectures, how to contact your lecturer and more. Click here to find a full schedule of all their online sessions.

There is an app you can download on mobile devices called ‘Blackboard’. Please be aware that the mobile application has limited functionality compared to accessing it via a desktop computer.

You will automatically be allocated a student Microsoft Office 365 account and Outlook email address. 

All communication from campus and academic staff will be sent to your student email account. You must activate your account and check your email regularly or you will miss out on important information about your course. Information about activating your student email account will be sent to your personal email address. Please contact Student Services if you have not received this. 

Your Office 365 account will give you access to the Student App, Office 365 apps online, Outlook (email and calendar), OneDrive (cloud storage), and the ability to download the desktop software for free. Using Office 365, you will be able to email, instant message, video conference, share and edit documents online and much more. Most importantly, Office 365 will enhance the way in which you are able to communicate and collaborate while you study. 

Student ID Cards are available to online students upon request. If you would like a Student ID Card, please get in touch with Student Services or visit your local campus with a passport-style photo and the team will be able to arrange this for you.

Studying online may be a new experience for you. It gives you added flexibility and like any form of study, it requires some discipline. There are many support services available to help you get started and stay on track. Your Success Coach, Campus Life Team and Academic Learning Facilitators amongst others are always around to help with anything you need. Be sure to reach out to them!

Once you are enrolled into your subjects, the course materials will appear on Blackboard at least one week before the trimester begins. If you still need help, contact  Student Services or Blackboard Support with a screenshot of the error. You can also contact your Library Services Team for help finding additional resources. 

Subject selections are for the upcoming study period only. Subject selections open approximately one month prior to the trimester starting. You will receive an email to your student email address advising that subject selection is now open. 

The maximum number of subjects a student can enrol into for the trimester is 4. A full-time study load is 3-4 subjects and part-time is 1-2 subjects per trimester. 

Please ensure you are regularly referring to your course architecture which is available in your Online Hub. To find it on the Hub select ‘course’ then select your faculty and then ‘Your Course Structure’. Your course structure is also displayed when you Register for your classes. Otherwise please reach out to your Success Coach or Campus Life team who can help you with understanding your subjects. 

If you are wishing to withdraw from a subject pre-census, you can log into your student portal and go to ‘Subject Selection’ and follow the same actions you used to register for your classes. Once you have entered this section, it will allow you to make changes to your enrolment. To withdraw from a subject, find your subject under ‘Schedule’, then use the drop-down arrow to select ’Drop’ and then click ‘Submit’ to confirm changes.  

The minimum number of subjects a student must enrol into is one subject. 

However, if you are an international student, you also need to ensure you respect your visa conditions and may need to do more than one subject. For more information on this contact us.

If you do not wish to study any subjects during this study period, please send Student Services an email with your written request. 

All students are welcome on campus. If you’re planning to visit campus, please check our opening hours (each campus varies). We look forward to seeing you there! 

Some courses may only be offered online, and others are offered hybrid – meaning you can do both. If you are interested in studying a subject on campus please contact your Student Services team to discuss the options available to you. 

Definitely, just visit or contact one of our campuses and one of our Library and Learning Advisors will be able to assist you. 

As an online student, you have access to the full suite of services available to all other Torrens University students. This includes:

• Learning Services Team 
• Student Services 
• Success Coaches 
• Online workshops 

Your lecturer will advise you in Week 1 in your Blackboard Subject Announcements of the class time.

Online classes are designed to be flexible with your work and life commitments, so you have the option of attending the live session or watching the recording after at a time and day that suits you and your schedule.  

A pre-requisite subject is where a certain subject must be successfully completed in order to allow you to enrol into another subject. Prior knowledge and skills are obtained in the pre-requisite subject which will allow you to successfully study certain subjects. 

A co-requisite subject is when two or more subjects must be enrolled into at the same time. This is as the content of the subjects complement each other and the knowledge/skills in both subjects will allow you to successfully study these subjects.  

A co-class is where a subject may either be split over two different times, or certain subjects may require two classes per week due to the amount of content that needs to be covered. You must attend both classes in order to succeed in these subjects.