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Student Hub: Counselling

Student counselling service

Your campus provides free and confidential counselling to all face-to-face and online students enrolled in Australia. This non-judgmental service does not diagnose; we only listen and help you explore areas of concern and work on strategies that can assist you.

Attending counselling does not mean there is anything wrong with you; it simply provides a confidential and neutral place to freely express your needs and concerns. Counselling sessions are not registered on your academic record.

Counselling is simply a place to get some support and assistance that will help you get through your studies.

Common reasons for seeking counselling

  • Feeling isolated, stressed, or unmotivated
  • Cultural issues and adjusting to change
  • Feeling overwhelmed
  • Managing stress and anxiety
  • Handling loneliness or lack of support
  • Loss and grief
  • Sexual identity
  • Homesick; missing your family and friends
  • Concerns with work or study
  • Personal development and wellbeing
  • Discover and strive toward full potential
  • Low mood
  • Violence and abuse in a relationship
  • Feeling lost or stuck
  • Lack of confidence, self-esteem, or body image
  • Coping with a crisis
  • Procrastination and study issues
  • Balancing commitments
  • Dealing with family and relationship issues
  • Just needing someone neutral and independent to talk to

Further information


Q. Do I need a referral?

A. No, you do not need a referral. Contact your campus counsellor to make an appointment.

Q. How often do I need to come to counselling?

A. This is an individual decision and is worked out with your counsellor. Together you will work out the most appropriate type of counselling and sessions required.

Q. How much will counselling cost me?

A. Counselling on campus is free for all students enrolled in Australia.

Q. How do I know if I need counselling?

You can often tell if someone close to you isn't coping with a situation. At the same time, it's easy to tell yourself you're coping just fine even if you're not. Counselling can help you if you:

  • Are unsure how to deal with an issue
  • You have tried to deal with the problem on your own but haven’t succeeded
  • Are feeling confused and want some help making a difficult decision
  • Feel you have no one else to talk to

Counselling can help you see the problem from a different point of view. It is easy to get caught up in a problem and believe there is no way out. Counselling will help you see a problem objectively and find solutions that you may not have thought of.

Q, What are the benefits of counselling?
  • Gain a clearer understanding of the problem
  • Better manage your workload
  • Learn new coping strategies to work through problems
  • Break through negative behaviour patterns
  • Have a life which you can more fully enjoy
  • Develop self-awareness and understanding of yourself and others

Tools and resources

  • Headspace 
    National youth mental health foundation dedicated to improving the wellbeing of young Australians.
  • Smiling Mind
    Smiling Mind offers a unique web and app-based tool to help bring balance to people's lives.
  • beyondblue
    beyondblue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

7 ways to ease an anxious mind

We've all experienced anxious thoughts at some point. But, we rarely take time to actually stop and do something to ease our anxieties. Here are some tips:

7 ways to ease an anxious mind

Mood Mission

This iPhone app is designed to assist you with managing anxiety, stress and low moods.

Download the app

Counsellors and bookings

Book an appointment with your counselor



Miriam Holder - Pyrmont & Kent St:

Book online

Kent Street
Book online  
Miraa Best - Ultimo:
Book online
Counselling team - The Rocks:
Book online

Melbourne - Flinders St

Vanessa Bryden-Jones - Flinders St:
Book online
Vanessa Bryden-Jones - Fitzroy:


Melissa Desmarchelier - Bowen Terrace:


Rebecca Schulz - Wakefield:

In case of emergency

For after hours assistance contact:

  • Lifeline on 13 11 14;
  • your doctor; or
  • the emergency department at your local hospital.