Skip to main content

Student Hub: Counselling

Student counselling service

Your campus provides free and confidential counselling to all face-to-face and online students enrolled in Australia. This non-judgmental service does not diagnose; we only listen and help you explore areas of concern and work on strategies that can assist you.

Attending counselling does not mean there is anything wrong with you; it simply provides a confidential and neutral place to freely express your needs and concerns. Counselling sessions are not registered on your academic record.

Counselling is simply a place to get some support and assistance that will help you get through your studies.

Common reasons for seeking counselling

  • Feeling isolated, stressed, or unmotivated
  • Cultural issues and adjusting to change
  • Feeling overwhelmed
  • Managing stress and anxiety
  • Handling loneliness or lack of support
  • Loss and grief
  • Sexual identity
  • Homesick; missing your family and friends
  • Concerns with work or study
  • Personal development and wellbeing
  • Discover and strive toward full potential
  • Low mood
  • Violence and abuse in a relationship
  • Feeling lost or stuck
  • Lack of confidence, self-esteem, or body image
  • Coping with a crisis
  • Procrastination and study issues
  • Balancing commitments
  • Dealing with family and relationship issues
  • Just needing someone neutral and independent to talk to

Further Information


Q. Do I need a referral?

A. No, you do not need a referral. Contact your campus counsellor to make an appointment.

Q. How often do I need to come to counselling?

A. This is an individual decision and is worked out with your counsellor. Together you will work out the most appropriate type of counselling and sessions required.

Q. How much will counselling cost me?

A. Counselling on campus is free for all students enrolled in Australia.

Q. How do I know if I need counselling?

You can often tell if someone close to you isn't coping with a situation. At the same time, it's easy to tell yourself you're coping just fine even if you're not. Counselling can help you if you:

  • Are unsure how to deal with an issue
  • You have tried to deal with the problem on your own but haven’t succeeded
  • Are feeling confused and want some help making a difficult decision
  • Feel you have no one else to talk to

Counselling can help you see the problem from a different point of view. It is easy to get caught up in a problem and believe there is no way out. Counselling will help you see a problem objectively and find solutions that you may not have thought of.

Q, What are the benefits of counselling?
  • Gain a clearer understanding of the problem
  • Better manage your workload
  • Learn new coping strategies to work through problems
  • Break through negative behaviour patterns
  • Have a life which you can more fully enjoy
  • Develop self-awareness and understanding of yourself and others

Tools and resources

  • Headspace 
    National youth mental health foundation dedicated to improving the wellbeing of young Australians.
  • Smiling Mind
    Smiling Mind offers a unique web and app-based tool to help bring balance to people's lives.
  • beyondblue
    beyondblue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

7 ways to ease an anxious mind

We've all experienced anxious thoughts at some point. But, we rarely take time to actually stop and do something to ease our anxieties. Here are some tips:

7 ways to ease an anxious mind

Mood Mission

This iPhone app is designed to assist you with managing anxiety, stress and low moods.

Download the app

If you are having suicidal thoughts or fear for someone else who may be struggling with such thoughts, we have people who can help you.  Each campus has staff members who have undertaken specialist training to qualify as an "Alert Helper".  This means they are able to connect, ask about suicide and assist in a warm handover to a specialist who can care for people with suicidal thoughts.  Please click on the desired campus to view our list of Alert Helpers.

Kent St. Campus

Kim Sabey Campus Director
Marcela Hertnekyova PD for Accounting
Ria Thomas Acting State Coordinator NSW 
Robin Wells TULC Program Manager
Miriam Holder Counsellor

Leura Campus

Melinda McLeod Campus Director
Craig Billingham Duty Manager
Adriana Glackin Student Life Coordinator
Adriana Gruber  Manager Front Office
Rosita Inghamn Counsellor
Paula Owen Counsellor
Rodney Pennicuik Duty Night Manager

Pyrmont Campus

Georgie Bellas Campus Director
Elizabeth Dene Senior Lecturer
Sonia Ferrara Clinic Manager
Lisa Walsh PD Counselling
Miriam Holder Counsellor

The Rocks

David Whyte  Campus Director
Andrew Madden Head Chef and Learning Facilitator
Kirsten Browne Program Director Hospitality
Mark Sweet Senior Success Coach
Miraa Best Counsellor

Town Hall Campus

Amanda Young Learning & Library Advisor
Emma Davoren Student Services Advisor
Rosita Inghamn Counsellor
Paula Owen Counsellor

Ultimo Campus

Rebecca Murphy Campus Director
Jock Boyd  Senior Success Coach
Christina Siemen Student Services Advisor
Stef How Student Services Advisor
Miraa Best Counsellor

Wakefield Campus - Adelaide

Eloise Pascoe Campus Director
Terri Allott Student Finance Officer
Erin McMormack Student Complaints Officer
Donna Haylock Student Complaints Manager
Kerri Lord Senior Student Services Advisor
Mikki Labbozzetta Student Services Advisor
Martin Dugan Customer Service Agent
Sebastian Pabon Customer Service Agent
Ben Minear Customer Service Agent
Dash Hasler Customer Service Agent
Jess Blakemore Customer Service Agent
Julie Pope Success Coach
Sajjad Akbar Learning Facilitator
Debbie Smith Senior Lecturer
Victoria Del Medico Nursing Educator
Chris Obi Learning Facilitator
Amy Anderson Success Coach
Jessica Tyndall Head Librarian
Hayley Byass Academic Governance and Policy Project Coordinator
Michelle Cahill Advisor Academic Governance and Policy
Hayley Hillson Library and Learning Advisor
Daniel Gale Customer Service Agent
Lauren Dougherty Customer Service Agent
Stephanie Wilkinson Customer Service Agent
Leanne Laffin Customer Service Agent
Marie Mastrangelo Customer Service Agent
Saki Likouresis Manager Contact Centre
Amanda Nixon Nursing Educator
James Calvert Learning Facilitator
Ali Saad Head of Quality Improvement
Dee Singline Nursing Educator
Melissa Denison Senior Learning Facilitator
Christy Woodward Nursing Educator
Vaughn Koen Success Coach
Rebecca Schulz Counsellor

Bowen Terrace Campus - Brisbane 

Kirsty Fitzgerald Campus Director
Allison Knight Lecturer
Brodie Gordon-Sellkirk Student Services Advisor
Carmen Perkins Program Director
Cush Miller Business Development Coordinator
Dipu Sebastian Head Chifley Business School
Esther Parker Learning Facilitator
Megan Lyneham Library and Learning Advisor
Liam Key Learning Facilitator
Monica Hudson Success Coach
Neville Hartley Senior Learning Facilitator
Stewart Ward Lecturer
Melissa Desmarchelier Counsellor

Flinders St. Campus - Melbourne 

Lisa Wilson  Success Coach Design
Erin McLeod Senior Student Services Advisor
Terese McAleese Campus Director
Vanessa Bryden - Jones Counsellor

Fitzroy Campus - Melbourne 

Kelli Benjamin Learning Facilitator - Health Science
Vanessa Bryden-Jones Counsellor
Timothy C. Trevail Program Director - School of Health Science
Andrea Williams Senior Learning Facilitator
Alison C. Kane Senior Lecturer - Health Science
Karen Scott Campus Director


Gotha Campus - Brisbane 

Sharon Peut Nursing Coordinator
Sandra McCormack Manager Clinic Practice
Melissa Desmarchelier Counsellor
Anastasia Johnson Success Coach
Janette Leifi Student Services Advisor


Help is Available

If you, or someone you know, are thinking about suicide or are experiencing distress, help is available.  No one needs to face their problems alone.  Contact one of the services below for support or talk to your General Practitioner (GP):


Provides all Australian experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services

13 11 14

NSW Mental Health Line

A single number, state-wide 24-hour mental health telephone access service

1800 011 511

Suicide Call Back Service

A nationwide service that provides 24/7 telephone, video an online professional counselling

1300 659 467


Provides information and support to help everyone in Australia achieve their best possible mental health

1300 22 4636

Kids Helpline

A free, private and confidential telephone and online counselling service specifically for young people aged between 5 and 25

1800 55 1800


A free service that supports young people aged between 12 and 25 and their families going through a tough time

1800 650 890

Mindspot Clinic

An online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression

1800 61 44 34

Mensline Australia

A telephone and online support, information and referral service for men

1300 78 99 78


A nationally-oriented counselling and referral service for LGBTI people

1800 184 527

National Indigenous Critical Response Service (NICRS)

Provides emotional and practical support to bereaved families and individuals impacted by a suicide or other traumatic loss

1800 805 801

Carers Australia

Short-term counselling and emotional and psychological support services for carers and their families

1800 242 636


National sexual assault, domestic and family violence counselling service

1800 737 732

Child Protection Helpline

Call if you are concerned that a child or young person is demonstrating suicidal or self-harming behaviours and they are a danger to themselves and their parent/carer is neglecting their mental health care

132 111

Relationships Australia

A provider of relationship support services for individuals, families and communities

1300 364 277

Men’s Referral Service

Men’s Referral Service provide telephone counselling, information and referrals for men who use domestic and family violence

1300 766 491

SANE Australia

Information about mental illness, treatments, where to go for support and help for carers

1800 187 263

If you or someone you are with is in immediate danger, please call 000 or go to your nearest hospital emergency department.

Loading ...

Counsellors and bookings

Book an appointment with your counselor



Miriam Holder - Pyrmont & Kent St:

Book online

Kent Street
Book online  
Miraa Best - Ultimo:
Book online
Counselling team - The Rocks:
Book online

Melbourne - Flinders St

Vanessa Bryden-Jones - Flinders St:
Book online
Vanessa Bryden-Jones - Fitzroy:


Melissa Desmarchelier - Bowen Terrace:

Book online


Rebecca Schulz - Wakefield:

In case of emergency

For after hours assistance contact:

  • Lifeline on 13 11 14;
  • your doctor; or
  • the emergency department at your local hospital.