The ISWCs are a dedicated team responsible for helping international students get started at Torrens and adjust to life in Australia. Providing specialised support and referrals, your ISWC can help you with:
Student visa
International students must meet the conditions of their student visa.
Find out more about Student Visa conditions.
Getting started handbook
Read the step-by-step getting started guide to ensure a smooth transition to your studies.
International student guide
For help in settling in, download the International Student Welcome Guide:
During the COVD-19 pandemic, changes were made to the delivery of courses to overseas students, which allowed overseas students who were unable to travel to Australia to undertake their studies fully online while students who were onshore were not required to adhere to the 67% face to face class rule.
With international borders open and travel permitted, TEQSA and ASQA have announced that education providers are expected to return to full compliance with the Education Services for Overseas Students (ESOS) Framework by 30 June 2023.
The ESOS Framework applies to delivery of courses to overseas students who hold an Australian student visa. This includes courses delivered to overseas students who hold an Australian student visa but who are currently offshore.
To ensure full compliance from 30 June 2023, make sure that you are aware of these requirements to ensure you meet the Visa requirements.
International students
In Trimester 2, starting 5 June 2023, you will need to ensure you are onshore studying or have advised us of your intentions to continue studying offshore for the duration of the course or that study period.
Blue Mountains International Hotel Management School students
In Term 3, starting 3 July 2023, you will need to ensure you are onshore studying.
TULC/ELICOS students
From 30 June 2023, students must return to a minimum of 20 hours face-to-face scheduled classes per week.
For questions or concerns about my Visa
Please contact the Department of Home Affairs
For questions about my enrolment
Please contact Student Services
More information on the return to compliance
Tertiary Education Quality and Standards Agency - TEQSA Return to Compliance FAQs
Victoria Police is aware of a worldwide extortion scam targeting the Mandarin-speaking community, particularly students of Chinese background.
The scam involves false information being provided to victims in order to extort money from them. Scammers commonly send a pre-recorded phone message in Mandarin notifying victims that there is a parcel on hold for them.
Read more at the Victoria Police website.
Scam targeting Mandarin-speaking community (Simplified Chinese | 简体中文)
With an International Student Wellbeing Coordinator
We run online live Zoom sessions to talk to a real person in real-time and where you will be guided through:
To attend a session press 'Join here' on the day and at the time that the session is running. All the sessions are shown in Sydney time, to make sure you get the time of the session right you can use the Timezone Converter
If the sessions below do not suit you, you can book a one on one virtual support session at another time.
Return to Compliance – subject selection sessions
On a Student Visa and not sure of the new regulations around subject selection for Trimester Two? Join this session to learn more and have your questions answered.
12pm Sydney time
Join the session
Getting Started Session
Everything you need to know about Blackboard learning portal, attending classes, recorded lectures and much much more.
2pm Sydney time
Join the session
Return to Compliance – subject selection sessions
On a Student Visa and not sure of the new regulations around subject selection for Trimester Two? Join this session to learn more and have your questions answered.
4pm Sydney time
Join the session
Getting Started Session
Everything you need to know about Blackboard learning portal, attending classes, recorded lectures and much much more.
9am Sydney time
Join the session
Blackboard support
Having technical difficulties with Blackboard?
Contact Blackboard Support
Did you miss campus Orientation as you were waiting for your Student Visa?
Don't worry... you can request a campus tour (being offered once a week) where you can view the campus facilities, meet support staff and have your questions answered. To organise a tour please email us here.
Before you arrive please ensure you have a look at the International Student Guide as it contains a lot of vital information, to help you settle into your studies and life in Australia.
Plus visit our Living In Australia page for information on accommodation, emergencies, opening a bank account in Australia and much more.
You will need access to a desktop computer or laptop to access digital learning resources, submit and complete assessments, and use online communication and collaboration tools.
You will not be able to properly engage in your studies or your classes with a mobile or tablet.
The Confirmation of Enrolment (CoE) is an official document issued to international students who intend on studying at an Australian education provider.
It confirms that you have accepted a place in a course, and have paid your tuition fees and Overseas Student Health Cover premium (OSHC).
Learn about the different accommodation options for you.
To maintain your student visa, you must maintain Overseas Health Cover (OSHC) for the duration of your stay.
You can either select your own OSHC provider or request the university do it for you at the time you enrol at Torrens University.
This insurance helps you meet the costs of medical and hospital care you may need while in Australia.
Australia's states and territories are divided into five standard time zones, and some of these follow daylight savings time during the summer months.
Use the handy time zone converter and check the guide to different time zones in Australia.
A scam involves an organisation or individual who tries to deceive or trick victims into giving them money or stealing their identity. A scam is illegal, even if they do not succeed.
Find out what to look for, and how to protect yourself against, scams that target international students.
Before you arrive on campus, we will provide you with contact details for Student Services, your Campus Director, and other support services.
We will also give you important information to keep with you at all times in case of an emergency.