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Student Hub: International Students

International Students

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Campus Tours

Did you miss your campus Orientation as you were waiting for your Student Visa?

Don't worry... join a campus tour (being offered once a week) where you can view the campus facilities, meet support staff and have your questions answered.

  • Wakefield Campus: Every Monday at 10am - meet in the campus foyer
  • Surry Hills:  Every Tuesday at 10am -  meet at Student Services desk
  • Ultimo: Every Thursday at 10am – meet at Student Services desk
  • Bowen Terrace: Every Tuesday at 9:30am – meet at Student Services desk
  • Campus tours in Flinders Street will be available from the 3 October
Talk to an International Student Wellbeing Coordinator

International Student Wellbeing Coordinators are here to help give you the best possible experience.

Our dedicated International Student Support team provide guidance and information on:

  • Student visa conditions – attendance, progression, COE extensions
  • Understanding policies and procedures
  • Living in Australia – accommodation, transport and much more
  • Wellbeing advice and referrals – counselling, disability
  • Settling into Torrens University – daily virtual information sessions

Need more help from someone with specialised knowledge of the issues facing international students? Please get in touch.

Getting Started Guide

Read the step-by-step getting started guide to ensure a smooth transition to your studies.

International Student Guide

For help in settling in, download the International Student Guide:

BMIHMS Welcome Guides

Are you a Blue Mountains Hotel Management School student?

Read the helpful guides for your city.

Student Visa

International students must meet the conditions of their student visa.

Find out more about Student Visa conditions.

Students standing in line and using mobile devices

MentorConnect Program

Join us for the opportunity to connect with a current student at Torrens University and Think Education

MentorConnect offers you experienced students, who have been where you are now, to have one-on-one online messaging and mentoring sessions. They can support you in your transition to University, learn strategies to find answers to your questions and build long-term friendships.

MentorConnect is available to all new students offshore and onshore in their first trimester.

To join:

Simply watch the below video that shows you how to join and then head to VYGO and click on the Login in tab at the top.

If you have any questions or need assistance please attend one of the MentorConnect Information sessions:

You can also email us.

Screenshot of MentorConnect mentor introduction.

Message and gain support from Student Mentors like Paige.

Virtual support sessions

Person wearing headphones and using a laptop

We run online live Zoom sessions to talk to a real person in real-time and where you will be guided through:

  • how to login to your learning portal (Blackboard) and attend online classes or access recorded lectures
  • how to find your assessments and internet requirements
  • answer any other questions you may have

To attend a session press ‘click here’ on the day and at the time that the session is running. All the sessions are shown in Sydney time, to make sure you get the time of the session right you can use the Timezone Converter

If the sessions below do not suit you, you can book a one on one virtual support session at another time.

From 5 September - 5 December 2022


Getting Started Session
How to log into Blackboard, activate student email and much more.

4.00pm Sydney time

Join the session

Open Question Session
If you are struggling, please join to receive support and have any questions answered.

4.00pm Sydney time

Join the session

Getting Started Session
How to log into Blackboard, activate student email and much more.

4.00pm Sydney time

Join the session

Open Question Session
If you are struggling, please join to receive support and have any questions answered.

4.00pm Sydney time

Join the session

Blackboard support

Having technical difficulties with Blackboard?

Contact Blackboard Support

International Students Guide

Before you arrive please ensure you have a look at the International Student Guide as it contains a lot of vital information, to help you settle into your studies and life in Australia.

Plus visit our Living in Australia page for information on accommodation, emergencies, opening a bank account in Australia and much more:

Living In Australia Page

You will need access to a desktop computer or laptop to:

  • access digital learning resources
  • access video and audio recordings
  • submit and complete online assessments
  • participate in classroom discussion and collaboration via online communication and collaboration tools.

Please note that you are not able to properly engage in your studies or your classes if you are trying to access Blackboard through a mobile or tablet device.

Two people at table with fruit bowl in front


The Confirmation of Enrolment (CoE) is an official document issued to international students who intend on studying at an Australian education provider.

It confirms that you have accepted a place in a course, and have paid your tuition fees and Overseas Student Health Cover premium (OSHC).

Accommodation costs will depend on the city you'll live in and what type of accommodation you choose.

Options include:

  • Student accommodation
  • Homestays
  • Private renting and share houses

Learn about the different accommodation options for you.

To maintain your student visa, you must maintain Overseas Health Cover (OSHC) for the duration of your stay.

You can either select your own OSHC provider or request the university do it for you at the time you enrol at Torrens University.

This insurance helps you meet the costs of medical and hospital care you may need while in Australia.

Australia's states and territories are divided into five standard time zones, and some of these follow daylight savings time during the summer months.

In 2022, Daylight Savings ends on Sunday, 3 April at 3am.

Use the handy time zone converter and check the guide to different time zones in Australia.

A scam involves and an organisation or individual who tries to deceive or trick victims into giving them money or stealing their identity. A scam is illegal, even if they do not succeed.

Find out what to look for, and how to protect yourself against, scams that target international students.


Before you arrive on campus, we will provide you with contact details for Student Services, your Campus Director, and other support services.

We will also give you important information to keep with you at all times in case of an emergency.