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Student Hub: International Students

International Students

Your International Student Wellbeing Coordinators (ISWCs)

The ISWCs are a dedicated team responsible for helping international students get started at Torrens and adjust to life in Australia. Providing specialised support and referrals, your ISWC can help you with:

  • Understanding student visa conditions - health insurance (OSHC), course progression, study load, and work rights
  • Getting started at Torrens - student email, course structure, subject selection, Blackboard, facilities, orientation, academic resources, policies, procedures and forms
  • Adjusting to life in Australia - accommodation, employment, transport and driving, safety and security, health and wellbeing, complaints, legal referrals and English language support
  • General enquiries and support

Student visa

International students must meet the conditions of their student visa.

Find out more about Student Visa conditions.

Getting started handbook

Read the step-by-step getting started guide to ensure a smooth transition to your studies.

International student guide

For help in settling in, download the International Student Welcome Guide:

Return to ESOS compliance for international students

During the COVD-19 pandemic, changes were made to the delivery of courses to overseas students, which allowed overseas students who were unable to travel to Australia to undertake their studies fully online while students who were onshore were not required to adhere to the 67% face to face class rule.

With international borders open and travel permitted, TEQSA and ASQA have announced that education providers are expected to return to full compliance with the Education Services for Overseas Students (ESOS) Framework by 30 June 2023.

The ESOS Framework applies to delivery of courses to overseas students who hold an Australian student visa. This includes courses delivered to overseas students who hold an Australian student visa but who are currently offshore.

To ensure full compliance from 30 June 2023, make sure that you are aware of these requirements to ensure you meet the Visa requirements.

Return to compliance details

International students

In Trimester 2, starting 5 June 2023, you will need to ensure you are onshore studying or have advised us of your intentions to continue studying offshore for the duration of the course or that study period.

Blue Mountains International Hotel Management School students

In Term 3, starting 3 July 2023, you will need to ensure you are onshore studying.

TULC/ELICOS students

From 30 June 2023, students must return to a minimum of 20 hours face-to-face scheduled classes per week.

Further information

For questions or concerns about my Visa

Please contact the Department of Home Affairs

For questions about my enrolment

Please contact Student Services

More information on the return to compliance

Tertiary Education Quality and Standards Agency - TEQSA Return to Compliance FAQs

Close up of hand on a laptop keyboard with alert

Scam targeting Mandarin-speaking community

Victoria Police is aware of a worldwide extortion scam targeting the Mandarin-speaking community, particularly students of Chinese background.

The scam involves false information being provided to victims in order to extort money from them. Scammers commonly send a pre-recorded phone message in Mandarin notifying victims that there is a parcel on hold for them.

Read more at the Victoria Police website.

Scam targeting Mandarin-speaking community (Simplified Chinese | 简体中文)

Virtual Support Sessions

Student attending an online support session

With an International Student Wellbeing Coordinator

We run online live Zoom sessions to talk to a real person in real-time and where you will be guided through:

  • how to login to your learning portal (Blackboard) and attend online classes or access recorded lectures
  • how to find your assessments and internet requirements
  • answer any other questions you may have

To attend a session press 'Join here' on the day and at the time that the session is running. All the sessions are shown in Sydney time, to make sure you get the time of the session right you can use the Timezone Converter

If the sessions below do not suit you, you can book a one on one virtual support session at another time.


Return to Compliance – subject selection sessions

On a Student Visa and not sure of the new regulations around subject selection for Trimester Two? Join this session to learn more and have your questions answered.

12pm Sydney time

Join the session


Getting Started Session
Everything you need to know about Blackboard learning portal, attending classes, recorded lectures and much much more.

2pm Sydney time

Join the session


Return to Compliance – subject selection sessions

On a Student Visa and not sure of the new regulations around subject selection for Trimester Two? Join this session to learn more and have your questions answered.

4pm Sydney time

Join the session


Getting Started Session
Everything you need to know about Blackboard learning portal, attending classes, recorded lectures and much much more.

9am Sydney time

Join the session


Blackboard support

Having technical difficulties with Blackboard?

Contact Blackboard Support

A group of students walking on campus
Campus tours

Did you miss campus Orientation as you were waiting for your Student Visa?

Don't worry... you can request a campus tour (being offered once a week) where you can view the campus facilities, meet support staff and have your questions answered. To organise a tour please email us here.

Important Information

Student return plan

Academic skills and study support

DHA letters and Form 1545

COVID-19 vaccinations

Support during COVID-19

International students guide

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Before you arrive

Before you arrive please ensure you have a look at the International Student Guide as it contains a lot of vital information, to help you settle into your studies and life in Australia.

Plus visit our Living In Australia page for information on accommodation, emergencies, opening a bank account in Australia and much more.

Person drinking a cup of tea while using a laptop

IT requirements

You will need access to a desktop computer or laptop to access digital learning resources, submit and complete assessments, and use online communication and collaboration tools.

You will not be able to properly engage in your studies or your classes with a mobile or tablet.

Person signing a document


The Confirmation of Enrolment (CoE) is an official document issued to international students who intend on studying at an Australian education provider.

It confirms that you have accepted a place in a course, and have paid your tuition fees and Overseas Student Health Cover premium (OSHC).

View of an neat, tidy bedroom


Accommodation costs will depend on the city you'll live in and what type of accommodation you choose, including:
  • student accommodation
  • homestays
  • private renting and share houses

Learn about the different accommodation options for you.

A stethescope around a toy red heart

OSHC Healthcare

To maintain your student visa, you must maintain Overseas Health Cover (OSHC) for the duration of your stay.

You can either select your own OSHC provider or request the university do it for you at the time you enrol at Torrens University.

This insurance helps you meet the costs of medical and hospital care you may need while in Australia.

A clock with a colourful map of the world printed on it

Time zones & converter

Australia's states and territories are divided into five standard time zones, and some of these follow daylight savings time during the summer months.

Use the handy time zone converter and check the guide to different time zones in Australia.

Scam alert


A scam involves an organisation or individual who tries to deceive or trick victims into giving them money or stealing their identity. A scam is illegal, even if they do not succeed.

Find out what to look for, and how to protect yourself against, scams that target international students.

Paper speech bubbles with We Can Help written on them

Under 18s

Before you arrive on campus, we will provide you with contact details for Student Services, your Campus Director, and other support services.

We will also give you important information to keep with you at all times in case of an emergency.