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Student Hub: Fees


Find answers to common queries about fees, invoices, refunds and other fee related issues.

Many of the fees requirements are set by the Government - find more detailed information at Study Assist.

When are payment due dates?

Your invoice due date depends on:

  • Whether you are a domestic or international student
  • The date you enrol in a subject

The due date is generated by the system. We are unable to change due dates.

Unpaid fees

It is your responsibility to pay your fees by the due date. You must pay your fees on time to avoid any financial penalty.

If you have not made payment by the due date you will lose access to your learning portal (Blackboard) until all overdue fees are paid in full.

Can I have a payment plan?

There are no payment plans for fees.

Payment options available include:

  • BPAY – a biller code and unique reference number is displayed on your invoice
  • Credit card – payments can be made in your student portal or by phoning 02 8588 4703
  • Bank account transfer – we accept payments in any currency via Flywire.
    No bank fees apply - see your invoice for details.
  • Cheque – cheques must be sent to our head office to be processed

We do not accept cash at any of our campuses

About your invoice

I am on FEE-HELP – why am I getting an invoice?

We are required to send a copy of your invoice to you to comply with government legislation.

It is a good idea to check your invoice when you receive it so you know which subjects you are charged for.

Please contact us if you have any questions.

I have received an invoice - how do I understand it?

An invoice is created when you enrol in one or more subjects.

Each subject appears as a line item on the invoice. Invoices are sent out automatically overnight to the email address listed on your account.

See below for the important elements of your invoice.





Contact us


02 8588 4703

Please refer to the Student Fees Policy to check your eligibility for a refund and email any refund applications or enquiry to:

We will assess your application for eligibility and confirm with you upon approval of your refund.

Please send any eCAF enquiries through to

Useful links

Policies and forms

Please refer to the student fees policies below

Current fees

Please find currently published fees at the links below

Study Assist

This website will help you find out what financial assistance is available to you from the Australian Government while you study

What is a credit note?

You will receive a credit note if you change your enrolment, such as withdrawing from a subject.

A credit note is formal advice that you no longer need to pay the invoice you were issued for that subject.

Credit notes are sent overnight to the email listed on your account.

When you enrol in a new subject, you will receive a new invoice.

If I withdraw will I receive a refund?

Domestic students:
If you withdraw from a course or subject on or before the census date, you will receive a full refund of fees paid and incur no FEE-HELP liability. If you withdraw after the census date you may be eligible for special consideration, but are generally liable to pay for the subject.

International students:
Your eligibility for a refund and how much you may be refunded depends on when you withdraw.

Please note your fees for each trimester must be paid before the trimester commences.

If you think you are entitled to a refund please read the relevant policy. Withdrawal will not automatically result in a refund.

Check our student refund policies for more information: