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Student Hub: Getting Started

Welcome to Torrens University Australia and Think Education. This page has all the steps you need as a new student to get started on your university journey.

The steps

Congratulations! Your offer letter has been sent to your personal email address or to your agent.

Follow the instructions in the offer letter to accept and finalise your enrolment, including the payment section.

Within 48 hours of your enrolment being finalised, you will receive an email from Microsoft Office 365 containing your student email address and instructions on how to activate your account.

More information

For new students in eligible courses, your Adobe license will be allocated to you at the same time as your student email.

A tip from us: Be sure to check your student email inbox regularly!

MyHub is your personalised student dashboard with all your key information, like your timetable and shortcuts to everything you need, all in one place.

Simply log in to MyHub by signing in with your student email and password.

In the Student Portal you can enrol into your subjects, view your financials and update your personal details.

To enrol in your subjects, log in to the Student Portal with your student email and password.

A tip from us: Check out the 'How to' video guide on selecting your subjects

For guidance on which subjects to choose, refer to your course structure.

Business | Design & Creative Tech | Education | Health | Hospitality

Your online learning platform is where you can access your course and subject content, submit assessments, interact with other students, and your learning facilitators.

MyLearn is our online learning platform. You can find out more about MyLearn here

Orientation week is run over multiple days and is designed to give you everything you need to make the best possible start to your learning journey. It is the best way to prepare for what’s ahead, connect with other students and explore the range of support services available.

Register here

Drop in for a guided virtual onboarding workshop on getting started with your uni systems and platforms, subject selection, and an open question session at the end.

Register here

A tip from us: Virtual orientation sessions and onboarding workshops are also available on demand!

Your ID card identifies you as a Torrens University Australia and Think Education student.

Find out what else you may need an ID card for, and how to get one.

We have an amazing network of support services available to you should you require them.

Learn more about these services.

We have campuses all over Australia for you to explore:

Adelaide | Brisbane | Melbourne | Sydney | Online | BMIHMS

Tips:

  • Follow your campus SRC social media channels so you don’t miss out on workshops, events and activities.
  • If you didn't manage to make it to orientation or want to find out more, try exploring our 'Uni Readiness 360 Environment'

Start Strong, Stay Strong!

The Future Student Onboarding team is here to help you Start Strong, Stay Strong!

We will support you with getting started and set you up on university platforms, as well as introduce you to new student resources.

We strive to ensure new students are equipped with essential knowledge and resources to successfully begin their higher education journey.

Contact us

Future Domestic students

Call us at 02 7253 7538, email us at futurestudents@torrens.edu.au or book a meeting with us.

Future International students

Contact your agent or email intadmissions@torrens.edu.au

Current students

Call us at 1300 575 803 or email us at helpmeenrol@torrens.edu.au

Onboarding workshops

Virtual workshops -  Start Strong, Stay Strong!

Drop in for a guided virtual onboarding support session about getting started with your uni systems and platforms, subject selection, and an open question session at the end.

If the session times do not suit you, please book a one on one Virtual Support Session.

Virtual onboarding on-demand MyLearn onboarding on-demand

Register now
On-campus workshops

Book an on-campus onboarding session to get setup and ready to study.

Book Adelaide Book Brisbane Book Sydney

The essentials

Checklist box with yellow checkmarks

Uni essentials

Ready to start your university journey?

Click through to our Uni Essentials checklist to kickstart this exciting chapter of your life.

As you complete each task, mark it as done to keep track of your progress.

Don't forget your academic essentials

Library

An essential platform providing access to a wide range of materials, including eBooks, journals, atricles and databases - plus LiveChat with a campus Librarian.

Study Success Workshops

Register for Library and Learning Team workshops to enhance your skills.

Brainfuse

Free online on-demand academic tutoring service designed to develop student writing and subject content areas.

Peer Assisted Study Support (PASS)

Weekly structured and fun group learning sessions run by current students.

Screenshot of Uni Readiness 360

Uni Readiness Virtual Environment

Step into our extraordinary virtual support environment and unlock a treasure trove of invaluable resources to kick start your academic journey.

People getting help at Ultimo Student Services

International students

People getting help at Ultimo Student Services

IT requirements

People getting help at Ultimo Student Services

Glossary

Tips to get ahead

Valentina

Set aside time each week for assessments. Start by reviewing the brief, breaking the task into milestones, and spreading them across days before the due date.

This way, you can finish sections gradually without feeling overwhelmed.

Plan ahead - take note of all your assessment due dates.

Get prepared - go through the academic skills in the library.

Attend one of my onboarding workshops!

Access group coaching, and mentor connect program here.

Create a study plan to set your goals.

Check out Vygo to connect with other first year students and mentors.

Save your time - watch your online class recordings at 1.5X speed.

Be informed - thoroughly read the assessment rubrics in your MyLearn.

Make use of Turnitin before your official submissions.

Frequently asked questions

As a domestic student you can either do part-time studies at 1 or 2 subjects a trimester, or full time at 3 subjects a trimester.

If you are an international student on a student visa you will have to enrol into full time study doing at least 8 subjects over 12 months.

You can find a list of all of the subjects you need to complete your course by accessing your course guide.

If you are enrolled into subjects you can check which classes you are in by:

  1. Navigating to the Student Portal
  2. Clicking on Subject Selection
  3. Clicking View Registration Information
  4. Reviewing your schedule

If it’s the week before the start date you will also be able to see your schedule in your online learning platform, MyLearn. And once the study period has begun you’ll also see the classes on your MyHub dashboard.

You can apply by viewing the policy and procedures here and filling out a Course Credit Application form or a Recognition of Prior Learning form:

Torrens University Policies and Forms | Think Education Policies and Forms

If you’re a new student please send it to your Future Student Advisor who assisted you with your enrollment.

Contact Student Support if you are a continuing student.

Yes!

Even as an online student you’re more than welcome to access any of our campus facilities within campus opening hours.