As a student, it’s important to understand your rights and responsibilities within our learning community. We’re committed to providing a safe, respectful, and inclusive environment where you can reach your academic goals and feel supported every step of the way.
This page introduces key expectations around student conduct, behaviour, and the support available to you. It also outlines how you can raise concerns or seek help if something doesn’t go as planned. Knowing this information empowers you to make the most of your experience with us.
Student conduct and expected behaviour
Torrens University Australia (TUA) and Think Education are committed to creating a respectful, inclusive, and academically supportive environment for all students. The following outlines key policies and expectations that guide student behaviour and promote a safe and productive learning experience.
Students are expected to follow several core policies that guide appropriate behaviour and protect the well-being of the institution community.
These include:
- Academic Integrity Policy - promotes honesty and fairness in academic work.
- Diversity and Inclusion Policy - ensures all students are treated with respect and dignity.
- Sexual Misconduct Prevention Policy - protects against inappropriate and unlawful behaviour.
- Student Conduct Policy & Student Conduct Guidelines for the Residential Campus - outlines behavioural expectations, including for those in residential campuses.
Code of Conduct
This framework outlines the behavioural standards students are expected to follow across five key areas:
- Honesty and integrity - maintain academic honesty, follow policies, and engage responsibly in learning.
- Courtesy and respect - treat others with respect and avoid disruptive or harmful behaviour.
- Appropriate use of resources - use institution resources responsibly and avoid illegal or unsafe actions.
- Fair treatment - avoid any form of discrimination, harassment, or bullying.
- Social media - use social media responsibly, respecting privacy, laws, and institution policies. TUA/Think Education may moderate or restrict access to its official social platforms when these standards are breached.
Student Charter
The Student Charter outlines your rights and responsibilities as a student and covers Student Expectations and the student Code of Conduct.
Full details can be found in Sections 5 and 6 of the Student Conduct Policy.
Policies
Student expectations
Outlines what students can expect from the TUA and Think Education, including:
- Fairness - respectful treatment and equal opportunities.
- Learning environment - access to quality learning resources and support.
- Timely and accurate information - clear, transparent communication on courses, assessments, and rights.
Raise a concern or issue
We’re committed to delivering the best possible experience, guided by quality and customer satisfaction in everything we do. If things don’t meet your expectations, we have clear processes in place to resolve issues quickly and fairly.
The steps
Informal discussion
Formal complaint
Internal appeal
External appeal
