Access Office 365 in your web browser

1. Go to portal.office.com
2. Log in using your student email address and password
3. Your Office 365 dashboard will show all apps linked to your account (as shown below).
4. Click on the dashboard icon to access the app.

Outlook 365

To access Outlook (your student email) directly got to outlook.office.com

Setting up email on a smartphone or mobile device

Note: Microsoft does not guarantee that you will be able to access your Office 365 email via the default mail client on your Android device. We recommend that you use the official Microsoft Outlook app.

• Download the Microsoft Outlook app from the Google Play Store.
• Select Office 365 as the account type.
• Sign in using your student email account.

Using the Mail app

Note: If you have previously set up your student email on your device, you must remove it before you configure it again.

• Tap Settings
• Tap Mail > Contact > Calendars
• Tap Add account
• Tap Exchange
• Enter your student email address.
• Enter your student account password.
• Enter a description for the account e.g. SSNT email
• If required enter:
  • Domain: ssnt.think.edu.au
  • Server: outlook.office365.com
• Tap Next.
• Tap Continue.
• Enter your student email address in the username field.
• Tap Next.
• Select the information you wish to synchronise with your iPhone and tap Save.

Using the Outlook App

• Download the Microsoft Outlook app from the App Store.
• Select Office 365 as the account type.
• Sign in using your student email address and your student account password.

Note: Microsoft does not guarantee that you will be able to access your Office 365 email via the default mail client on your Apple device. We recommend that you use the official Microsoft Outlook app.

Note: If you have already set up your student email on your device, you must remove it before you configure it again.

• Swipe left.
• Locate and tap Settings.
• Tap Email+accounts.
• Tap Add an account.
• Tap Exchange.
• Enter your student email address
• Enter your student account password.
• Tap Sign in. It will fail at this point, but a 'Sign in' window will re-appear with an extra field for username.
• Enter your student account username.
• Tap Sign in again to do the authentication.
• Tap Done.

Alternatively, you can configure your Office 365 email as follows:

• Swipe left.
• Locate and tap Settings.
• Tap Email+accounts.
• Tap Add an account.
• Tap Advanced Setup which is in the bottom of the list.
• Enter your student email address
• Enter your student account password.
• Tap Next.
• Select Exchange ActiveSync.
• Enter your student account username
• Leave "Domain" blank.
• Enter Server name: outlook.office365.com
• Change account name to whatever you wish.
• Tap Sign in.

Use the following details in the same format to configure any other mobile device.

• Username: Your student username.
• Email address: Your student email address.
• Password: Your student account password.
• Server: m.outlook.com

Add your student email account to Outlook desktop app

You can add your student email account to your desktop version of Outlook by following the instructions in the links below:

• Outlook for PC
• Outlook for Mac

Forward email from Office 365 to another email account

It's easy to set up forwarding so email sent to your Office 365 account automatically goes to another email account, such as your Gmail account.

Sign in to Office 365 at portal.office.com

• At the top of the page, choose Settings > Mail.
• Choose Forwarding. If you don't see this option, it's not available for your account.
• You can forward email to one other account.

These instructions can also be found on the Microsoft website.

There are some things you need to be aware of if you do auto-forward your student emails:

• You must always use your student email address when contacting us by email. University staff can only accept and respond to emails sent from official student email addresses, as it's how we can be sure we're communicating with you and that your privacy is maintained.
• It is also highly recommended that you set your private account to always respond to incoming College mail by using your connected student email address.
• Forwarding College emails to a non-university email account will be at your own risk. We are not responsible for the handling of email by other email service providers and do not guarantee delivery to forwarding addresses and we do not monitor and/or manage undeliverable messages.
• We also strongly recommend that you check your student email inbox via Gmail on a regular basis to ensure mail is being received and forwarded and that your storage capacity has not reached its limit.