All communication from campus and academic staff will be sent to your student email account. You must activate your account and check your email regularly or you will miss out on important information about your course. Information about activating your student email account will be sent to your personal email address. Please contact Student Services if you have not received this.
Your Office 365 account will give you access to the Student App, Office 365 apps online, Outlook (email and calendar), OneDrive (cloud storage), and the ability to download the desktop software for free. Using Office 365, you will be able to email, instant message, video conference, share and edit documents online and much more. Most importantly, Office 365 will enhance the way in which you are able to communicate and collaborate while you study.
Login information will be sent to your personal email address. Please contact Student Services if you have not received your new email information.
As a security measure, and to keep your account safe, you will also be required to change your password every 90 days.
Your new email address will be made of your full name and college or institution, for example:
Note: Microsoft does not guarantee that you will be able to access your Office 365 email via the default mail client on your Android device. We recommend that you use the official Microsoft Outlook app.
Note: If you have previously set up your student email on your device, you must remove it before you configure it again.
Use the instructions as per iPad set-up above.
Note: Microsoft does not guarantee that you will be able to access your Office 365 email via the default mail client on your Apple device. We recommend that you use the official Microsoft Outlook app.
|Windows Phone||Note: If you have already set up your student email on your device, you must remove it before you configure it again.
Alternatively, you can configure your Office 365 email as follows:
|Other devices||Use the following details in the same format to configure any other mobile device.
It's easy to set up forwarding so email sent to your Office 365 account automatically goes to another email account, such as your Gmail account.
Sign in to Office 365 at https://portal.office.com
These instructions can also be found here.
I have forgotten my password
I don't know my username
If you started with us before Trimester 3, 2018 you would have been allocated a different student email address which you accessed through Gmail. As we are now moving all students across to Office 365, you will be allocated a new email address.
The main reason for the move is to give you one place for everything! Using Office 365, you will be able to email, instant message, video conference, share and edit documents online and much more.
The move to Office 365 also means that all students from Torrens and Think will be using the same email platform.
When will this happen?
You will be sent information on how to activate this account in week 2 of Trimester 3.
From Monday 28th September we will start sending all communications to this new account. This will include emails from Student Services, Library, Clinic and Blackboard notifications. You must activate this account and check it regularly.
We will continue sending
Your old Gmail account will remain active for the next 3 months. We have put an auto-forward on it so all emails to your old account will be sent to your Office 365 email.
It’s important to remember that you will not have access to your Gmail account or archive after 3 months so make sure you have everything you need to be transferred across.
Follow the instructions to download a copy of your Gmail and Google Calendar data.
Failure to do so will result in you missing important dates, deadlines and information. No waivers or consideration will be given to you if you miss important dates due to not reading your student email.