Check your personal email spam or junk folder for your student email activation information. If you cannot find the email, or are having issues, use the contact form (linked below) to send an enquiry to our Student Services team.
Check the troubleshooting guide below.
All communication from campus and academic staff will be sent to your student email account. You must check your email regularly or you will miss out on important information about your course.
Information about accessing your student email account has been sent to your the personal email address listed on your student record. If you have not received the email, check your junk/spam folder. If it's not there, contact Student Services.
You will have access to Office 365 apps online, Outlook (email and calendar), OneDrive (cloud storage), and the ability to download the desktop software for free. Using Office 365, you will be able to email, instant message, video conference, share and edit documents online and much more. Most importantly, Office 365 will enhance the way in which you are able to communicate and collaborate while you study.
You will also be able to login to the Student App,
Login information will be sent to your personal email address. If it is not in your inbox, check your junk or spam folder. If you have not received the email please contact Student Services.
As a security measure, and to keep your account safe, you will also be required to change your password every 90 days.
I have forgotten my password
I don't know my username
To access Outlook (your student email) directly got to outlook.office.com
Note: Microsoft does not guarantee that you will be able to access your Office 365 email via the default mail client on your Android device. We recommend that you use the official Microsoft Outlook app.
Note: If you have previously set up your student email on your device, you must remove it before you configure it again.
Use the instructions as per iPad set-up above.
Note: Microsoft does not guarantee that you will be able to access your Office 365 email via the default mail client on your Apple device. We recommend that you use the official Microsoft Outlook app.
|Windows Phone||Note: If you have already set up your student email on your device, you must remove it before you configure it again.
Alternatively, you can configure your Office 365 email as follows:
|Other devices||Use the following details in the same format to configure any other mobile device.
It's easy to set up forwarding so email sent to your Office 365 account automatically goes to another email account, such as your Gmail account.
Sign in to Office 365 at portal.office.com
These instructions can also be found here.
If you started with us before Trimester 3, 2018 you would have been allocated a different student email address which you accessed through Gmail. As we are now moving all students across to Office 365, you will be allocated a new email address.
The main reason for the move is to give you one place for everything! Using Office 365, you will be able to email, instant message, video conference, share and edit documents online and much more.
The move to Office 365 also means that all students from Torrens and Think will be using the same email platform.
Failure to do so will result in you missing important dates, deadlines and information. No waivers or consideration will be given to you if you miss important dates due to not reading your student email.