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Student Hub: Online

Online

Our Online campus is home to Torrens University Australia and Think Education.


 

NSW and SA - Labour Day

All Sydney and Adelaide campuses will be closed.

Student Services will be available via email and phone during this time.

QLD - Queen's Birthday

All Brisbane campuses will be closed.

Student Services will be available via email and phone during this time.

Person on a laptop attending an online workshop

Join a Workshop

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Events & Activities

Two people jumping in the air to high five

Student Benefits

Overhead view of lots of sports equipment

Sports & Esports

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Your SRC

Person sitting on a train and wearing a mask

COVID-19 Advice

Course specific software workshops.

Online Campus - News and Information

Need help getting started?

 

Online learning is different to learning in a classroom, so its important you know the difference between all of the online platforms you will use throughout your studies. View Getting Started for everything you need to know about your online learning environment. We've also put together 10 Tips on how to succeed as an online student to help you get started!

Visit a campus

Just because your studying online, doesn't mean you can't visit us on campus. Check where your closest campus is located and pop in to use the Library, register to attend workshops, arrange to meet with your classmates or teachers, ask your Success Coach for help with job interviews or finding placements, or just find a comfy space to study. We get excited when our online students visit!


Have you set up your Office 365 Student Email?

If you haven't set up your Office 365 Student Email yet you might be missing out on some important updates and class announcements so make sure you set it up straight away! 

It's also your login to be able to use the Student App, as well as being necessary for the Wi-Fi and printing services if you visit us on Campus.

You should have received an email with login instructions. If you haven't received your login details, please send a request for your Office 365 to Student Serviceswith your name and student ID number.

Requesting a Student ID card

To enable us to produce a student ID card we require you to:

  • Email a high resolution recent passport photo (45mm x 35mm) 
  • Provide us with your up to date postal address, name and student ID number

If you have any further queries, please contact the Student Services Team on 1300 575 803.

Explore our Online Learning Platform

This video will take you on a guided tour of the Torrens University Australia online learning platform. You’ll hear from students and instructors, all narrated to help you imagine your online study experience.

 

 

Virtual Orientation

We host Virtual Orientation sessions for our online students each trimester.

Virtual Orientation is an online interactive broadcast for you to learn about student support and expectations in a fun and face-paced environment. Join us to:

  • familiarise yourself with Blackboard
  • tour the student hub online
  • hear from Success Coaches
  • meet your library and academic skills team

Check the Orientation page for information about the next Virtual Orientation.

Online Support

 

Our expert teams are on hand to help you achieve success in your studies and beyond. Follow the links below and find out more on how you can book time with the team and how they can help:


  

Online Internet Connection

NBN

  • NBN is the optimal.
  • NBN is capable of a good online experience for our students.

Variable factors for unreliable connections:

  • NBN with busy traffic can impact connection speed.
  • Weather can have some interference.
  • Video calls/live video classes require a lot more internet.
  • Multiple devices streaming high definition (HD) videos at the same time.
  • Note: Those with a good (fast) connection can handle this but not all. Refer below for conducting an internet speed test.

ADSL (fixed or any Broadband)

  • Reliable connection is the key.
  • Stable connection (free of regular dropouts).

Variable factors for unreliable connections:

  • Proximity to tower.
  • Proximity to modem.
  • Wire quality.

Conducting an internet speed test to check stability of connection:

  • A good way to check stability of connection is to use speed tests.
  • Google have one: Type 'internet speed test' > Click 'Run speed test'.
  • Or your ISP (internet service provider) have their own local speed test tools.

Good to note, working from desktop and laptops is also an enhanced experience rather than accessing content and live sessions via a mobile phone.

Disclaimer: Take this as a guide only.


LinkedIn Learning

Are you looking to expand your skill set, become career-ready or just looking for a new hobby? Learn anywhere, anytime, on any device with LinkedIn Learning.

LinkedIn Learning is an online educational platform that helps you discover and develop business, technology-related, and creative skills through expert-led courses.

Get access to:

  • 16,000+ online courses in 7 languages
  • Expert Instructors with real-world experience
  • 60+ new courses are added each week!

To access the contents, please use the 'LinkedIn Learning' button in Blackboard.

IT requirements

You will need a computer to:

  • access digital learning resources
  • access video and audio recordings
  • submit and complete online assessments
  • participate in classroom discussion and collaboration via online communication and collaboration tools.


Minimum IT requirements for studying online

Computer hardware
  • Access to a desktop, laptop or tablet computer
  • Speakers or headset
  • Microphone
  • Web camera
Operating system
  • Mac users: OSX 10.8 and above
  • PC users: Windows 7 and above
Internet

A reliable, high-speed broadband internet connection, with sufficient upload and download capacity.

Contact your internet service provider if you have concerns about your data allowance or internet speed.

Web browser The recommended web browser to access Blackboard (your Learning Portal) is Firefox, in addition some audio PowerPoints will require Google Chrome.
Software

Office software to create documents, spreadsheets and presentations. Office 365 is available as a free download as part of your student account.

There may also be software required for your specific course. Your Learning Facilitator will advise you of this when you start studying.

 


Learning Portal (Blackboard)

Check the Blackboard support page for help!Blackboard Learn Logo

  • Check the FAQs
  • Submit a question to the Blackboard team
  • Request an appointment for help
  • Get after hours help with Blackboard or Collaborate Ultra

 

 

 

Did you know that online students are welcome to use any of our campuses? You can pop in to use the Library, register to attend workshops, arrange to meet with your classmates or teachers, ask your Success Coach for help with job interviews or finding placements, or just find a comfy space to study. 

Some of our campuses are home to all courses, and others are specific to one faculty.

You can find more details on the campus pages.

Who do I contact for help?

Whatever course you’re enrolled in, you can contact us directly here:

You are also very welcome to visit Student Services at the campus that’s home to your course (see above).

Campus and state activities

ACT

A quiz for the urban explorer!

What should you do this weekend?

New South Wales

Study NSW is there to help international students enhance their study experience through:
  • Building confidence in NSW as a safe and friendly location to live and study;
  • Improving awareness of the education opportunities, industry placement and employment pathways in NSW, and
  • Increasing awareness of social and community activities.

NSW shines all year round with a blockbuster calendar of events.

Find Out More

A quiz for the urban explorer!

What should you do this weekend?

 

Northern Territory

Things to do in the Northern Territory

Queensland

A quiz for the urban explorer!

What should you do this weekend?

 

South Australia

Free Food Market

Fresh fruit and vegetables, bakery and pantry items are available for attendees to choose for themselves. Market days are held in Wingfield. Discounted snack foods and other extras are available to be purchased from the dollar tables.

Our Free Food Market is scheduled as follows:

  • Monday to Friday at 10am to 2pm, Heart & Soul Group Warehouse, 30 Fourth St, Wingfield
  • Monday to Friday 10am to 2pm, Colonnades Shopping Centre (Opposite Colonnades Tavern in the Square)

Or:

If you are unable to attend our Free Food Markets and require food assistance, We home deliver!

Please order a free food hamper via our online store, by clicking here: 

 
A quiz for the urban explorer!

What should you do this weekend?

Study Adelaide

Once a student arrives here, StudyAdelaide goes beyond the welcome and offers a year-long calendar of free and discounted events and activities that give students the opportunity to meet, make new friends and immerse themselves in different aspects of Australian culture.

Discover student stories, news and events from StudyAdelaide.

 

Future careers in Cybersecurity and Cloud Technology

Did you know that PriceWaterhousesCooper (PwC) Australia is opening a Skilled Service Hub in Adelaide this July? It is going to create 300 new highly skilled jobs for graduates through to highly skilled professionals.

Don’t miss out! If your interests are in Cloud technology or Cybersecurity the Skilled Service Hub could be an amazing opportunity for you to start your career with a global company that encourages professional and personal development, lifelong learning, individuality and choices.

Tasmania

Things to do in Tasmania

Victoria

What's on Melbourne

There is always something to see and do in Victoria, 365 days a year as Victoria hosts events, festivals, celebrations, concerts, performances, exhibitions, markets, shows and sports tournaments.

Check What's On Melbourne

Study Melbourne

Study Melbourne is a Victorian Government initiative providing support and information to this community of international students, helping them have the best possible time while studying and living in Victoria.

An essential guide for student events in Melbourne and surrounding areas. Find out more.

A quiz for the urban explorer!

What should you do this weekend?

Western Australia

A quiz for the urban explorer!

What should you do this weekend?

Contact us

Torrens University

1300 575 803
Email Student Services

Think Education

1300 209 112
Email Student Services

Calling from outside Australia

 +61 2916 33920

Contact hours

Available 24 hours from Monday 8am to Saturday 9am AEST

Student App

Take us with you on-the-go! Download the Student App from the App Store or get it on Google Play today!

MentorConnect Program

Offers you experienced students who are in their second year and have been where you are now, to have one-on-one online conversations. Student Mentors can support you in your transition to University, learn strategies to find answers to your questions and build long-term friendships.

MentorConnect is available to all new students offshore and onshore in their first trimester.

Email the International Student Advisor for guidance on how to join today!

Social media

SRC Facebook

Did you know that your Student Representative Council has a Facebook Page?

Like their page to keep up to date with your SRC, upcoming event's and to get in touch with them to share your future event ideas.

SRC Instagram

Follow the SRC on Instagram. Our handle is @TorrensOnlineSRC.


 

TUA Merchadise

Want a Torrens University hoodie, teddy bear, keyring or cap?

Head to the official Torrens University merchandise site.


 

Watch out for scams!

The best way to protection against scams is knowledge. Download the ACCCs Little Black Book of Scams. It covers a variety of scams that you may be at risk of. This covers a variety of scams involving things like tuition fee assistance, jobs or employment and banking and credit card. Stay up to date with current scams by checking the ACCC website.