Your invitation and academic documents depend on your graduand approval and the full payment of outstanding university fees. Once this has been resolved and approved, you will receive an invitation to the allocated ceremony.

Pre-graduation notification

• We notify all eligible graduands with a pre-graduation notification that outlines all the information you need to know before receiving your official invitation. This notification is typically sent 6-7 weeks prior to the ceremony date.
• The communication will be sent to your personal email address registered on your student portal. Please make sure your contact details are up to date.

Official invitation

• The invitation to your Graduation Ceremony will be sent to your personal email address registered in the Student Portal, six (6) weeks before the graduation day.
• You may receive an SMS reminder which will only be sent to Australian mobile numbers.

You will be allocated to the graduation ceremony based on the campus where you have completed the course. For those students who have completed their course fully Online, they will be allocated to the graduation ceremony in the city closest to the residential address registered with us.

If you wish to attend an alternative ceremony in a different city, you must submit this request to the Graduation team within 48 hours of receiving the official invitation email. All requests received will be assessed on a case-by-case basis, and the final decision regarding your request will be made by the graduation team and you will be notified of the outcome.

Attend a graduation ceremony

• In the registration invite, please select this option to confirm that you wish to attend your graduation ceremony. You will need to pay a graduation fee to attend.
• The graduation registration link will open six (6) weeks prior leading up to your ceremony date with information about booking tickets and your gown (known as ‘regalia’).

Not attend a graduation ceremony / graduating in absentia / no response

• Attending your graduation ceremony is not compulsory.
• If you do not wish to attend a ceremony and would prefer to graduate in absentia, your academic documents will be posted to you within 30 business days after the graduation ceremony by the Records and Results team.
• Any potential graduands who do not respond to the invitation by the registration deadline will automatically graduate in absentia. This means that you will not have the opportunity to attend a future ceremony.

For additional information, please refer to the FAQ section.

For city-based graduation ceremonies, the registration fee is AUD $255* per student.

The fee includes:

• your place at the ceremony;
• a digital booklet outlining the graduation program;
• two guests - children between 0-3 years old may attend in addition to the allocated guest tickets;
• hire of academic regalia;
• fitting on the day of your graduation;
• a graduation hat for you to keep (Mortar Boards only).

* The graduation fee is only paid if you confirm your attendance at the face-to-face graduation ceremony.

Please note, due to venue capacity limits we can only offer two (2) guest tickets per graduand. Graduands will be emailed closer to the event if additional guest tickets are available for purchase for your ceremony. No additional tickets will be sold on the day of the graduation.

Respond to your ceremony invitation using the link provided in your email invitation.

You must respond before the registration deadline. If you miss the registration deadline, you will automatically graduate in absentia.

If you are having trouble accessing the link, please open the link in the incognito window and/or clear your cache and cookies, and open the link using desktop and Google Chrome.

Graduation ceremonies typically last for approximately 1.5 to 3 hours.

This duration does not include your travel time or the time required for graduates and guests to be present before the commencement of the ceremony. Be sure to allocate sufficient time for travelling to the venue or parking to avoid rushing and to ensure you don’t arrive late for the ceremony.

Students and guests with babies and small children should consider that graduation ceremonies are formal occasions with several speeches. Therefore, they may not always be suitable for young children. Please think about the length and timing of the ceremonies when deciding whether to bring children. Prams may not be allowed in the ceremony hall.

• Student registration opens approximately 2.5 hours prior to the start of the ceremony and closes 1 hour before the ceremony is due to begin.
• Graduands who arrive late will not have the opportunity to graduate on the day and will instead graduate in absentia.
• After you have registered, you will proceed to the academic robing area.
• All graduands are required to go to the main room, where important briefing/information about the ceremony will be provided.
• Once the ceremony commences, you will not be able to leave until its conclusion (except in cases of emergency). As a sign of respect to other graduands, academics, speakers, and sponsors, we require all attendees to stay until the end of the ceremony.
• Guest check-in desk opens approximately 1 hour before the ceremony begins and closes 15 minutes prior to the start time. No guests are permitted to enter after the ceremony begins, so it is important that your guests arrive on time.

As this is a formal event, we suggest you wear smart casual attire that allows you to be comfortable the whole day with the academic regalia on top. No shorts, t-shirts, jeans and ripped clothing are allowed.

Graduands are welcome to wear cultural attire that represents their cultural traditions and beliefs. We encourage any graduand who identifies as being of Aboriginal and/or Torres Strait Islander origin to wear a cultural stole. You can request this to be provided to you during the registration process for your Graduation Ceremony.

Please note: the graduation venue has varied surfaces and there are a number of ramps and stairs to negotiate during the ceremony, so please wear appropriate footwear. No thongs/flip flops are allowed.

Be prepared for the weather, and dress for the conditions.

Accessible arrangements will be made for students who are in a wheelchair, on crutches, or experiencing any other complications.

Graduands are requested to notify us at the time of registration if they require accessible arrangements. The graduation team will then be able to make arrangements to ensure that your ceremony is as easy as possible.

You can also notify us via email so that arrangements can be made. We will then contact you in the lead-up to the ceremony to further discuss your requirements (if any).

Higher Education (HE) Graduands

You will be able to collect the following documents on your graduation day, which will include:

• Testamur
• Academic Transcript

Vocational (VET) Graduands

You will receive your graduation documents after 30 business days of being approved by the exam committee. We will post your documents to you, and they will include:

• Testamur
• Academic Transcript
• Statement of Attainment

For more details, please visit the Course Completion page. To request official Academic Documents, please submit your request via the Academic Document Request Portal.

Our official ceremony photographer will take photographs during the graduation ceremonies.

Photography and framing packages can be pre-ordered before the graduation ceremony via the registration link.

Additional services, such as testamur framing and merchandise, will be available for purchase on the day.

If you have opted to pre-purchase any physical products, such as testamur frames, they must be collected on the day of graduation. No items will be available for postage before or after the graduation ceremony.

Graduating in Absentia refers to the process in which, as a Higher Education (HE) student, your degree will be conferred during the academic board or Graduation Ceremony; but you will not be attending the ceremony in person.

In accordance with our terms and conditions, graduands who have graduated in absentia will not be eligible to attend a ceremony in the future for that same qualification, as their degrees will have already been conferred. The names of in absentia graduands are not read out during ceremonies.

To apply to graduate in absentia:

• Use the registration link provided in your graduation email invitation. Before the registration deadline, make sure to select the option ‘Not attending - Graduate in Absentia’. This step is crucial to ensure that we receive your request.
• Failure to respond to your graduation email invitation registration will result in an automatic graduation in absentia.
• You may opt to graduate in absentia prior to receiving the invitation. To apply, please complete the Application to Graduate in Absentia form and send it to the email address provided on the form.

In the scenarios mentioned above, your testamur and academic transcripts will be mailed to the postal address listed on your student portal within 30 business days after your allocated ceremony date. If you have any questions regarding your documents, please visit the Academic Documents page or contact the Student Services team.

If you have queries related to academic documents, please check the Academic Documents page. The Graduation team is unable to assist you with these queries.

Higher Education (HE) Graduands

In order to receive your final documents, we need to ensure that you have gone through all the necessary approvals from our Examination Committee and Academic Board. Once your approval has been granted, your award will be conferred on Graduation Day, and your official documents will be made available for you to collect after the conclusion of the ceremony.

Vocational (VET) Graduands

Upon the completion of your final subjects, our Examination Committee will finalise your results and assess the successful completion of your course. If you have met the requirements for successful completion, they will confirm your achievement. Your official documents will be mailed to you within 30 business days of the approval. Please be aware that your testamur/parchment cannot be issued in a digital format or sent via email. However, your completion letter and transcripts may be provided in a digital format. To make a request, please get in touch with Student Support.

Attending the ceremony is optional, and we encourage all graduates to participate as it marks a day of joy and recognition for your hard work and efforts.

Please check whether you meet the Eligibility criteria.

If you still have any queries related to the identification of your graduand status or eligibility to graduate, please refer to the Course Completion page.

Additionally, please check the personal email address you have registered in the Student Portal, as your invitation might have landed into your spam/junk folder.

The link can be found in the official invitation email, which will direct you to the registration page for your ceremony.

Here are the steps to follow in order to complete the payment for your graduation fee:

1. Proceed with the payment by following the steps provided in the email.
2. Make the payment for the graduation fee using the link provided in the official invitation email. Do not make the payment through the university portal.

Please note:

• All payments must be processed through the official invitation link!
• Registration must be completed before the specified deadline; failure to do so will result in you being unable to attend the ceremony.
• No late registration will be accepted.
• On the day of the event, you will be required to present the confirmation email of your registration and/or the QR code that was sent to you after confirming your attendance and paying the graduation fee.

Please open the link in an incognito window or clear your cache and cookies, and open the link using desktop and Google Chrome.

If the issue persists, please contact the Graduation team and provide a screenshot of the of the encountered error.

Torrens University Australia is unable to prepare or provide you with an letter to invite a family member to visit you in Australia

All invitation letters for visa purposes need to be prepared by the student. For more information on how to write an invitation letter, please refer to the Department of Home Affairs website.

If you require a Completion Letter or a Confirmation of Enrolment Letter, please contact Student Support.

Two (2) guest tickets per graduand are included in the ceremony registration (children between 0-3 years old may also attend in addition to the allocated guest tickets). We always endeavour to release additional tickets depending upon the venue’s seating capacity. If and when available, additional guest tickets are always limited and offered on a first-come, first-served basis.

Only registered graduands are notified when additional tickets go on sale until allocation is exhausted so please keep an eye on your inbox. The cost is $55 per additional guest. Please note, no additional tickets will be sold on the day of the graduation.

You will be able to update your guest(s) name by using the registration link until the registration deadline.

Once the registration deadline has passed, and if you would like to update the guest(s) name, please reach out to the Graduation team and notify us of the name you would like us to remove. Additionally, provide the full name of the guest you would like to attend, and we will replace it accordingly. You can do so up to one (1) week prior to the ceremony.

What will I get on graduation day?

If you have already received your graduation documents, you will be given a graduation folder on stage containing a congratulatory letter during the city-based ceremony. You are welcome to bring along your testamur for photo opportunities after the ceremony.

Academic regalia refers to the formal attire you will wear during your Graduation Ceremony to receive your award. The robe is known as a gown, and the hat is called a mortarboard. The hood and stoles are used to distinguish your faculty and degree.

You will have the opportunity to capture the phonetic pronunciation of your name during the ceremony registration process. Every effort will be made by the name reader to ensure your request is adhered to; however, we cannot guarantee perfect enunciation and intonation.

Therefore, we encourage graduands to discuss any special requests or requirements for the pronunciation of their names with the graduation team in the lead-up to the ceremony. If a graduand does not note any pronunciation requirements during the ceremony registration process, the name reader will read the first and last names as they understand them.

You may, but if you want to leave the venue, you will need to return the academic regalia no later than one hour after the conclusion of the ceremony.

You should have received an email with instructions on how to log in and access your photos directly from the photographer’s website. Please check your spam and/or junk folders to ensure you can find this email.

• For photos taken in 2022 to the present: You can also access your gallery at Scene to Believe.
• For photos taken between 2018 and 2020: You can access your gallery at Eventpix.

You will need to enter your TUA student number to gain access to your photos. Additionally, these links will direct you to the photographer’s page. If you encounter any other challenges with the photos, please contact the photography company directly.

Graduation and Certification Policy

• Requesting Official Documents Procedure
• Certification Form
• Change of Details

Graduation and Certification Policy

• Requesting Official Documents Procedure
• Certification Form
• Change of Details