Student Hub: Graduation

You have successfully completed your studies and approved as Graduand, congratulations! You'll be invited to attend the ceremony in your nearest state. For instance: If your mailing address state we have in the system is NSW, you will be invited to the Sydney Graduation Ceremony. Please see the table below for your reference:

*As we have become accustomed to in the past year, circumstances may change in line with the latest health advice from State or Federal Governments. We will promptly inform you of any changes that may affect you.

We highly recommend you to not do any travel arrangements until you have been approved as a graduand. 

Yes, you can change and attend to any location of your preference as long as you have been approved as a Graduand and met all the requirements.

You can request the change of location up to six (6) weeks before the ceremony. Please contact the Records and Results Team to submit this request.

We highly recommend you to not do any travel arrangements until you have been approved as a graduand. 

The invitation to your graduation ceremony will be sent to your personal email address registered in the system five (5) weeks before the graduation date. You will also receive an SMS* notification so you are aware of when the invitation was sent.

*Noting: SMS will only be sent to Australian mobile numbers.

No, these letters are not issued by any of our colleges. Please refer to the Home Affairs website for further information. 

Please check the personal e-mail address you have registered in the Student Portal, your invitation might have landed in your spam/junk/promotional/social folder.

If you didn't find it in there continue with the following checklist:

• Check your personal contact information is up-to-date in the Student Portal, such as mailing address, personal e-mail address and mobile phone.
• Check you completed the total number of subjects (core and electives) required to complete your award. If you are not sure, please contact your Program Director.
• Check you don't have outstanding fees with the university including Library fees. The graduation fee is not an outstanding fee. If you are not sure if you owe money to the university, please contact Student Finance.
• Check you provided all documents required for graduation, for example, your verified USI or placement completion documents (IF your award requires these documents), please contact your Program Director.

If you are unsure about any of the options mentioned above, this might be the reason you have not received an invitation. Please contact Student Services to request further information. 

If you have been successfully approved as a Graduand and your contact details are correct in the system, you will receive an email to the personal e-mail address you have registered on your Student Portal.

The link on the e-mail will take you to the registration site of your ceremony. Follow the steps within the email to proceed with the payment of your graduation fee.

Please be aware that you need to register before the deadline otherwise you won’t be allowed to attend the ceremony.

It is vital you verify your contact details, as the main reason students miss the graduation ceremony is due to outdated contact details in the system. Please check the 'Preparing to graduate' section on the right-hand side of this page.

The graduation fee is $150 per student. This fee includes your place at the ceremony; hire of academic regalia; a trencher/graduation hat for you to keep; a program of the day and a digital photo of you on this special day.

Please pay the graduation fee on the link provided on the invitation. Do not pay on the University portal, otherwise, the payment won't be transferred to your graduation fee. 

We are hopeful that we will be able to extend a graduation invitation to your friends and family, however, due to the everchanging circumstances and state/territory laws surrounding the current Covid-19 pandemic, we cannot guarantee guests will be permitted to attend.

Guest attendance will be in accordance with state/territory Covid-19 restrictions and venue Covid-19 restrictions.

You will be advised during registration of the possibility of guests attending your graduation ceremony

On the day of the event, you will need to show the confirmation e-mail of your registration and/or QR code sent after you confirmed attendance and paid the graduation fee. 

Please contact National Events Team.

If you are a Higher Education student, you will be graduated in absentia. For more information about this, please check the 'Graduating in Absentia' tab.

If you are a Vocational student who has been approved as Graduand and you have not received your documents yet please contact Student Services.

Please make sure your information is updated in the Student Portal / My Account otherwise we cannot guarantee the delivery of your documents to the correct mailing address (academic documents cannot be sent by e-mail). For more information, please check the 'Results' page

Five (5) weeks before the graduation day you will receive an email to your personal email address you have registered in the Student Portal. This email will have a link to click on it to register your attendance and pay for your graduation fee.

If you no longer have access to your Student Portal, please contact Student Services to update your details. Attach the 'Change of Details' form that can be found here.

The ceremony is approximately two (2) to two and a half (2.5) hours, however, please take into consideration that we will ask you to arrive earlier so you can get your academic regalia.

The exact time schedule of the day will be sent after the RSVP has closed, however, the usual routine of the day is:

Registration: Check-in of graduands. Only graduands are to be present at the registration area.

Guest Registration: If guests are permitted to attend they will also have to register when they arrive. This will be detailed in your ceremony reminder email closer to the graduation day.

Gowning: After you have registered, you will proceed to the academic robing area.

Cloakroom: All graduands are required to leave any belongings in the cloakroom. To prevent accidents while students walk up to the stage, only mobile phones are allowed to be held during the ceremony.

Graduand registration closes- Graduands who arrive late will not be allowed to enter the ceremony from this point onwards.

Briefing: All graduands are required to go to the main room where important information about the ceremony will be provided.

Ceremony: The ceremony will be approximately two (2) hours. As a sign of respect to other graduands, academics, speakers, and sponsors we require all attendees to stay until the end of the ceremony.

Photography: A professional photographer will be available on the day. A digital photo of you on stage is included in your graduation fee. You will be able to purchase further photography packages from them if you wish to. If you want to take pictures outside the venue, you will need to return your academic dress first.

No. If you want to leave the venue please return the academic regalia you have rented for the day.

The academic regalia is the academic dress you will wear to receive your award on your graduation ceremony. The robe is called gown and the hat is called mortarboard, the hood and stoles are to distinguish your faculty and degree.

Please find below the academic regalia depending on the course you are graduating from:

*Please note the academic regalia photos are for reference only

Hiring academic/graduation regalia will be only available on the graduation ceremony day. This service will be included in your graduation fee. Please return your academic regalia at the end of the ceremony, except your graduation hat, that one is for you to keep. 

At the moment we do not sell any academic regalia garments.  

You can use the academic regalia photos as a reference and look for an academic regalia provider in your prefered browser.

Torrens University is very proud to have programs in 5 different verticals/faculties Business, Design, Education, Health and Hospitality. The colours that identify each faculty are:

• Faculty of Business - Gold
• Faculty of Design - Pink
• Faculty of Education - Blue
• Faculty of Health - Purple
• Faculty of Hospitality - Teal

As this is a formal event, we suggest you wear smart casual attire that allows you to be comfortable the whole day with the academic regalia on top.

Please note that the graduation venue has varied surfaces and there are a number of ramps and stairs to negotiate during the ceremony, so please wear appropriate footwear. No thongs allowed.

Graduates are welcome to wear cultural attire that represents their cultural traditions and beliefs. Make sure you wear the academic regalia as well.

We encourage any Aboriginal or/and Torres Strait Islander graduate to wear the stole we have available with any of these 2 origins.

Graduating in Absentia means that you are a Higher Education (HE) student and your degree will be conferred at the academic board OR graduation ceremony but you will not be attending in person.

Only Higher Education (HE) students who have been approved as Graduands.

This option is not available for Vocational (VET) students as their awards do not need to be conferred.

NO. Your degree needs to be conferred at the academic board. The testamur and academic transcripts will be posted to the postal address you have registered in the Student Portal within 30 calendar days after the ceremony. 

NO. Students who graduate in absentia will not be invited to attend a future Graduation Ceremony for that same qualification.

NOTE: Excepting 2020 Graduates whose ceremonies were cancelled due to COVID-19 restrictions.

Before applying you need to make sure:

• You have met all your course requirements.
• You have successfully completed all your subjects/units
• You do not have outstanding fees with the university
• You are an approved graduand

Once you have completed the above requirements please fill your 'Application to Graduate in Absentia form' and send it to Records and Results Team before the deadline (check Key Dates section on the right) so your award can be conferred on the next Academic Board. 

You can find the 'Application to Graduate in Absentia in the links below

Find TUA - 'Application to Graduate in Absentia' Form here

Find Think - 'Application to Graduate in Absentia' Form here

You will need to send your form before the deadline so your degree can be conferred at the next academic board.

In order to graduate in absentia, for all High Education students, results are reviewed by the Examination Committee and ratified by the Academic Board prior to the conferral of the award to ensure that the student met all course requirements. 

We will be able to send you documents just until you have been approved as Graduand. 

Once you have been approved, your award will be conferred at the next academic board. Your academic documents will be sent within 30 calendar days after the academic board meeting.

In the meantime, please make sure you don't have any outstanding fees with the University and your information is updated in the Student Portal otherwise we cannot guarantee the delivery of your academic documents.

If you want to find out more, please visit the Results page or contact Student Services.

Your academic documents will be sent to the Residential Address you have registered at the Student Portal.

Please refer to the Results page for further information.

Once you have met the course rules, you will be identified as a potential graduand. Your Program Director will review your completed subjects against the course rules and approve accordingly.

All students must go through this process and be signed off by our Examination Committee and if you’re a Higher Education student, also go through the approval of our Academic Board. Records and Records Team will notify you via email once these approvals have been granted.

Vocational students – Once you have finished your final subjects, our Examination Committee will finalize your results and determine the successful completion of your course. If successful, they will sign off your completion.

Your documents including Academic Transcript, Transcript of Results and Testamur will be posted to you within 30 days of approval.

Higher Education students – in order to receive your final documents, we need to ensure you have been through all of the appropriate approvals from our Examination Committee and Academic Board. Once these have been approved, your award will need to be conferred at the graduation ceremony you have been allocated. Your graduation documents will be given at the graduation ceremony otherwise you will be graduated in absentia and they will be sent by post on the next 30 calendar day after the ceremony.

All details surrounding completion documents are available on the Results page. 

No. If you need evidence of the completion of your degree, you can request a 'Completion Letter'. More information on the Results page.

If you recently finished your course please check the Results page for further details.

Yes, only if you are higher education student and have received a confirmation email informing you that you have been approved as a graduand. In the meantime, your award is conferred, you can request a 'Completion Letter'. Otherwise, you can find more information on the Results page.

Please check the 'Graduating in Absentia' tab to understand what are the requirements for this.

Please note that attending the ceremony is optional but receiving your invitation and academic documents are dependent on your university fees including library fines being fully paid.

We encourage all graduates to attend as it is a day of joy and recognition of your hard work and effort.

Graduation day is a special time to celebrate with all your peers, teachers, friends and family all students' achievements across Torrens University Australia and Think Education.

Torrens University and Think Education graduations ceremonies are organized at different times during the year in different locations

• Sydney - 2021: 21-22 April 2021 at ICC - Sydney Convention and Exhibition Centre*
• Brisbane 2021: 29-30 June 2021 at BCEC - Brisbane Convention and Exhibition Centre*
• Melbourne 2021: 11-12 August 2021 at MCEC - Melbourne Convention and Exhibition Center*
• Adelaide 2021: 23 November 2021 at - Adelaide Convention Center*

*As we have become accustomed to in the past year, circumstances may change in line with the latest health advice from State or Federal Governments. We will promptly inform you of any changes that may affect you.

For more information check the 'Invitations' tab. 

If you were invited to the Graduation Without Borders celebration, you are one of the 2020 graduates whose ceremony was cancelled. In this case, you do not need to do anything unless you want to change your graduation ceremony location.

You will be invited to the ceremony you were allocated initially in 2020. We will send further information about the 2021 graduation ceremonies by e-mail and SMS. If you need further information please contact the Records and Results team at your earliest convenience.

In the meantime, the most important is you keep your contact details up to date in the system.

Unfortunately, the Brisbane graduation ceremony 2021 for Business and Hospitality graduands had to be postponed until a later date. 

We appreciate that this is very disappointing news for many of our graduands who have been looking forward to this occasion. Please know that we are fully committed to delivering the graduation ceremony you deserve at a time when it is safe to do so.

We will provide you with further details about a new date as soon as possible.

Your tickets will be honoured for the rescheduled date. If you can no longer attend, you will be eligible for a refund. Please get in touch with our National Events Team to discuss your individual circumstances.

The academic documents will be sent by post to the residential address we have in the system. Please contact Records and Results to make sure your contact details are the most updated in the system. 

The Records and Results Team will send you an email with tracking details once your documents have been posted.

National Events Team is responsible for the organization of your graduation ceremony, the event itself. We are unable to help you with any enquiry regarding academic graduation processes, allocation of graduation ceremonies or graduation documents. If you need information about this please read below.

If you did not find the information you were after in any of the tabs of the graduation page, please be aware of the information below:

• To update your contact details, please do it through the Student Portal, contact Student Services or Records and Results Team. It is very important you check this as the main reason students miss the graduation ceremony is due to outdated contact details in the system.

• Please contact Records and Results team if your enquiry is in regards to the following matters:
  • Academic documents. More information can be found on the Results page. 
  • Identification of graduands/eligibility to graduate.
  • No communications received in regards to your Graduand status.
  • Update of contact details (full name, postal address, mobile, personal e-mail address)
  • Requests to change the location of your graduation ceremony - only 1 time is possible in the next 12 following months.
  • Graduate in Absentia (only for Higher Education students). 
• For any enquiries about university outstanding fees and library fines (the graduation fee is not an outstanding fee), please contact Student Finance

If you require urgent assistance or any other information, please do not hesitate to contact Student Services on the following contact details:

Student Services Hours:

Monday to Friday 8am – 7pm AEST

Torrens University: Phone:  1300 575 803 / E-mail: studentservices@torrens.edu.au

Think Education: Phone: 1300 209 112 / E-mail: studentservices@think.edu.au

We understand you want to plan ahead, so you do not miss this special day, however, the Graduation Ceremonies exact dates for 2022 will be decided around December 2021/January 2022.

We highly recommend you to not do any travel arrangements until you have been approved as a graduand.

In the meantime, it is very important you verify your contact details, as the main reason students miss the graduation ceremony is due to outdated contact details in the system.

Please join the Torrens University Australia and Think Education Alumni Network

You can find the information on the Results page