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Student Hub: Disability Support

Disability Support


If you are attempting to manage the demands of study as well as a health condition, learning disability or you are the primary carer for a person with a disability or medical condition, our disability services may be able to provide you with academic adjustments.

Our Disability Services help you gain access to reasonable adjustments and can provide advice to future students regarding support services.

If you identify as having a disability or condition that may impact on your ability to complete your study, talk to us about applying for a Learning Access Plan.

Share your your experiences of studying during COVID-19

The National Disability Coordination Officer (NDCO) Program is inviting students with disability to take part in a short 5-10 minute survey to better understand the experiences of study during COVID-19. Find out more about the NDCO.

Participation in the survey is voluntary and will remain anonymous.

Your feedback is important as it will help to develop tools to support students with disability in the online learning environment.

In completing the survey you will also go into a draw to win 1 of 5 $100 vouchers.

The survey will close on Friday 30 October. To take part in the survey please visit:

NDCO Program Survey

Disability Support Information


Only Students with a diagnosed disability, health condition or learning difficulties and students who have caring responsibilities for a person with a disability or health condition are eligible to apply for a Learning Access Plan.


Relevant Information

Our application process requires the completion of two forms included in the Learning Access Plan Form. The Health Practitioner form needs to be completed by a relevant health practitioner with recommendations for accommodations that support the functional impact of the condition to the student’s ability to participate in Higher Education on the same footing as other students.

For students with learning difficulties, memory and cognitive deficit and visual print difficulties who have not been formally diagnosed, a diagnosis needs to be organised prior to requesting a Learning Access Plan.

Please follow the recommendation in the handbook to ensure you have the correct form before you apply.


Other Considerations

Preparation – In order for us to support you optimally, we require the documentation to be submitted before the beginning of the first trimester. Ideally you should schedule a meeting with our disability advisor to ascertain the most appropriate and reasonable adjustments to your individual circumstances.

Inherent Requirements – In some cases, reasonable adjustments provided will not help a student bridge the gap to meet the fundamental abilities, skills required in order to successfully complete that are essential to the relevant career. 

Study Load – Please consider the ideal study load when you start your journey in Vocational or Higher Education. Your wellbeing is our priority and many students take some time to adjust to a full time study load when transitioning to post-secondary studies.

Student support services – We highly recommend that once you are enrolled you make the most of all our student support services that were put in place to help you succeed. Ask our Course and Career Advisors about the range of supports available to our students at Torrens/Think Education.

Learning Access Plan

In order to request such adjustments, we ask you to complete an application and provide supporting information from a relevant treating health professional such as medical practitioners, psychologists, physiotherapists, occupational therapists and psychiatrists.

For students with learning difficulties, memory and cognitive deficit and visual print difficulties who have not been formally diagnosed, a diagnosis needs to be organised prior to requesting a Learning Access Plan.


Disability Services

You are encouraged to contact our Disability Liaison Advisor to have a discussion about your requirements and learn more about the adjustments we can offer to meet your specific needs. You can have a confidential conversation with our Disability Liaison Advisor by calling 02-8588-4752 or sending an email

To find out more about the process of applying for and securing a Disability Access Plan, visit the links below:



Disclosure of a disability or medical condition is a personal choice. In order for us to provide adequate support in a timely manner, we encourage you to consider disclosing your disability as soon as you foresee your condition will impact your studies. In some circumstances we need time to process an application and organise supports. We will always endeavour to make provisions and eliminate barriers to student success; however, we cannot guarantee that all requests will be immediately implemented.

What adjustments are available?

  • Early enrolment
  • Learning materials in accessible format
  • Changes to student presentation and group work
  • Movement in class
  • Recording lectures
  • Assignment and exam – extensions and modifications
  • Other exam modifications (Breaks, food and drinks or exam time)
  • Alternative room for exam
  • Deadline extension for assignments
  • Special equipment
  • Furniture Aids

* We will always endeavour to accommodate a student’s reasonable adjustments, but the university acknowledges it does have limited resources and facilities. 



The following agencies can also provide information, support and advocacy:  

Implementing a Learning Access Plan

Students who have an approved Learning Access Plan (previously called Disability Access Plan) are responsible for communicating the reasonable adjustments approved in the plan. A Statement of Learning Access will be provided to the student as a mean of communication with Academic staff   about the approved plan.

If your plan has been approved before April 2019 and you don’t have a Statement of Learning Access, please contact .

Some adjustments related to specialised equipment and software will be organised during the application process, whilst Academic adjustments will require timely communication with Academic and Campus staff.


Timeframe for communication

Deadline extension: Requests for late submission of assessments need to be communicated by the student to the lecturer no later than 24 hours before the deadline.

Assessment format modification: Modifications to assessment format require advice from Program Directors. When a student requires assessment in alternative format, lecturers will need to be advised by the student at the beginning of each trimester.


Students are responsible for notifying Student Services (Campus Life Team) of any Learning Access Plan in place that affects their examination 2 weeks prior examination week.

Plan Review

Your treating health practitioner will recommend the duration of the plan and you can request a review of the plan at any time.

If you change your course, Campus or study mode, your plan will need to be reviewed.


What are Reasonable Adjustments?

Adjustments are reasonable if they balance the interests of all parties and do not affect the academic standards or inherent requirements of a subject or course.


What are inherent requirements?

The fundamental abilities, skills and knowledge that all students need in order to successfully complete a course or program, regardless of their disability, because they are essential to the relevant career.


How is confidentiality and privacy handled?

We understand the private nature of the information that you may disclose to us in relation to your medical condition or disability, and we will respect the privacy of that information. With your consent, we may advise other University staff of the existence and nature of your disability or medical condition so that they can assist in implementing any adjustments required. We will not disclose information to any person outside the University without specific written consent unless the University is required by law to provide the information.

Further information about the University’s approach to supporting students with a disability can be found in the Students with a Disability Policy.

Meet and Greet your Disability Advisor

Book online or alternatively contact


Schedule Appointment

Personal Emergency Evacuation Plans (PEEP)

If you study on Campus and have a medical or mental health condition or a physical disability, you may require a personal emergency evacuation plan. Please ensure you communicate this to your Student Services Team so they can assist in creating an evacuation plan that takes into consideration your needs. You do not need to have a Disability Access Plan in order to have a PEEP. This is about keeping you safe in case of fire evacuation. 

Accessibility and Studying with Reading and Writing Assistance

All students who require assistance with reading and writing can access software and Office365 online. Check out these features here.