Torrens and THINK: Fitzroy Student Hub: Student services

We are here to support you right from the start of your course, all the way through to graduation.

Reach out to us with your questions about anything to do with your studies and campus experience.

We can help you with

Enrolments and timetables

How to select your subjects and register for classes
Referral to your success coach to assist with organising your timetable
Letters for Centrelink and associations or suppliers

Student administration

Leave of absence and withdrawals
Change of contact details
course transfers, RPL, and course credit transfers

Support services

Making contact with:

Student counsellors
Success coaches
Library and Learning Services team
Academic staff
Disability support services and how to get a Learning Access Plan

Student support

Where do I go if I have a problem?

Your lecturer should be the first person you contact for any academic issues. If they are unavailable or unable to assist, you can contact your Program Director. If you have any non-academic problems, raise them with Student Services who will be able to direct you appropriately.

Letters to verify enrolment

If you need a letter to provide to an association, supplier or Centrelink, here is the process...

Confirmation of enrolment for Centrelink

Please send an email request to Student Services with your name, student ID and details of what you require on the letter. For example: course duration, expected end date, EFSTL, or anything else Centrelink has spcifically asked for.

Once we receive the email, we will send a PDF to your student email account within at least 4 working days.

Validation of Student-Practitioner Account

If you require confirmation of your enrolment to open a Student-Practitioner account, please send the following email to Student Services.

Email Subject Heading: Assistance to open Student-Practitioner Account

Dear Student Services,

Would you please assist me in opening a Student-Practitioner account, by sending the below supplier an email validating my enrollment into my course and confirming I am also enrolled into student clinic and therefore eligible to open a student-practitioner account.

Supplier/Association:
Contact name (if applicable):
Supplier email address:

Many thanks,

Student Name & Student ID