We are here to support you right from the start of your course, all the way through to graduation.
Reach out to us with your questions about anything to do with your studies and campus experience.
Making contact with:
Your lecturer should be the first person you contact for any academic issues. If they are unavailable or unable to assist, you can contact your Program Director. If you have any non-academic problems, raise them with Student Services who will be able to direct you appropriately.
If you need a letter to provide to an association, supplier or Centrelink, here is the process...
Please send an email request to Student Services with your name, student ID and details of what you require on the letter. For example: course duration, expected end date, EFSTL, or anything else Centrelink has spcifically asked for.
Once we receive the email, we will send a PDF to your student email account within at least 4 working days.
If you require confirmation of your enrolment to open a Student-Practitioner account, please send the following email to Student Services.
Email Subject Heading: Assistance to open Student-Practitioner Account
Dear Student Services,
Would you please assist me in opening a Student-Practitioner account, by sending the below supplier an email validating my enrollment into my course and confirming I am also enrolled into student clinic and therefore eligible to open a student-practitioner account.
Contact name (if applicable):
Supplier email address:
Student Name & Student ID
25 Victoria Street, Fitzroy VIC 3065
Monday to Friday: 7.30am to 6pm
ID cards will need to be used to access the campus outside of these times.
During non-teaching periods*
*this may be subject to change
Please note: Student Services will be unavailable by phone, during our team meeting, every Thursday from 1:00PM-2:00PM