Fitzroy Student Hub: Student portal

Selecting your subjects and registering for classes

1. Open up Google Chrome and go to your Student Portal. The Student Portal works best in Chrome.
2. Log in with your @ssnt.think.edu.au or @health.torrens.edu.au email account
3. Use the quick link in the dashboard link to Select Your Subjects
   OR click on the waffle menu (squares in the top left corner) and go to Student > Subject Selection > Register for classes
4. Select the term and course, then continue.
5. All subject will be listed in the left column. Any marked with a green dot are those you have completed.
6. Select the next subject/s in the list as these align with your course structure. You must select one subject a time.
7. All class options for the subject will appear in the right column.
   You can view more information (description, prerequisites, lecturer etc) by clicking on the class name.
8. Add the class you want.
9. Press Submit to finalise your class registration. You can do this after each subject if you prefer.
10. An invoice will be sent to your student email account in the next day or so.
    You will receive an invoice even if you are on FEE-HELP.
    For students paying upfront, your payment due date will be listed on the invoice. You must pay by this due date or risk a late fee or your account being blocked.

Pre/co-requisite requests or issues?

Select what subjects your are able to online then:

If you have been approved for a pre/co-requisite waiver, please complete a manual enrolment form (see below) and submit this with the email approval to Student Services.

If you want to request a pre/co-requisite waiver, email your program director/senior lecturer for permission, then send the approval along with a manual enrolment form (see below) to Student Services.

What is my EFTSL?

EFTSL stands for "Equivalent Full Time Student Load" and is a measure of the study load for one year for a student undertaking a course on a full-time basis.

You can work out each subject EFTSL by using this formula - subject credit points divided by the maximum credit points for the year = EFTSL for the subject

Think Education Courses

• 120 credit points (12 subjects) per year
• Each subject = 10 credits points
• Therefore - 10/120 = 0.83 EFTSL per subject

A full time study load for each trimester is 4 subjects x 0.83 = 3.32 EFSTL

Torrens University Australia

• 96 credits points (9 subjects) per year
• Each subject = 12 credit points
• Therefore - 12/96 = 0.125 EFTSL per subject

A full time study load for each trimester is 3 subjects x 0.125 =  0.375 EFSTL

What happens after registering in classes?

After you successfully register in your classes, you should expect to receive your invoice via your Office 365 student email.

If you are on Fee-Help, you will receive a link in an email from the government. Please complete the eCAF form as soon as possible to ensure that you are successfully approved for Fee-Help. If the approval is not completed before Census date, you will become liable for your fees for the term.

If you are paying upfront, you will see the fee amount and due date on the invoice.

Payment can be made via EFTPOS (cheque, savings or credit) on campus, by credit card over the phone, via BPAY or via Flywire (for International students). Please contact Student Services if you have any questions about making payments.

Changing class times or dropping a subjects

I registered for my class via the Student Portal

You can update your classes yourself. Here's how:

• Go to the Register for Classes page
• in the bottom section where it shows your list of registered or wait listed classes, there will be a drop down menu.
• Select DROP to remove yourself from the class.
• You can then select another subject or class time from the list on the left-hand side.

If the DROP option does not appear, please make sure you are using Google Chrome as it is the preferred browser for the Student Portal.
Ad Blocker may also limit some content. If you have Ad Blacoker activated in Chrome you can change the settings to allow access to content on the Student Portal.

I submitted a paper form to enrol and select my classes

You will need to submit an Application for Withdrawal or Application for Timetable Change to Student Services.

These can be found on the Think policies or Torrens policies pages.

How to view your class registration and timetable

Previously we sent out a Confirmation of Class Enrolment to your student email account.

Now you can check which classes you are registered in, and print your schedule, by doing the following:

1. Log in to the Student Portal
2. Click on the menu, and go to Student, then Subject Selection.
3. Click the 'View Registration Information’ menu item.
4. Review your schedule. You can also print your timetable by clicking on the Printer button (in the top right hand corner).

Student finance and account summary

Go to Student Portal Home > Student > Student Finance

Account summary

In the ‘Account Summary by Term’ view, you can see your student finances summarized by type of charge or payment. For example, the tuition for all of enrolled subjects are summarized into one line item by ‘Term’. To see your itemized charges and payments, go to Account Detail for Term menu item.

Account Detail for Term

To see your detailed student finances by term, follow the below steps.

Step 1: Click on the Account Detail for Term menu item.

Step 2: Select the Term you are interested in reviewing, and click on Submit.

When are my subject fees due?

Your due date for payment will be stated on your invoice!

You must pay the full amount by the due date or access to online platforms may be blocked.

Here's how to view your final grades for the study period

• Click on the waffle menu (four squares in the top left corner).
• Click on Student Records.
• If your subject has been graded, you can view your ‘Final Grades’ by clicking on the View Grades sub-menu item.
• Click on the Components button to see the final score.

Check page 11 of the Student Portal - Info Sheet for instructions with screenshots.

Check the grade explanation to find out what your grades mean.

Note: Blackboard lists your assessment marks only. Marks for exams, final assessment or final trimester results will not be published in Blackboard.

You can see your unofficial transcript in your Student Portal

1. Login to the Student Portal
2. Click on the waffle menu (four squares in the top left corner)
3. Click on Student Records
4. Click on the Academic Transcripts sub-menu item
5. Select the ‘Transcript Level’ and ‘Transcript Type’ from the drop down menus, then click on Submit

Check page 12 of the Student Portal - Info Sheet for instructions with screenshots.