Note: You will need to use your Office 365 student email to access the Student Portal.
Please note: as campuses are now all open, you are expected to abide by your Student Visa regulations.
This means you must enrol into eight subjects per year and at least one subject each trimester.
If you have concerns around these criteria please contact the Student Services team on your campus to discuss.
Video guide
Steps
To get back to the landing page:
Note: The menu is another way to navigate to the different areas, but it is much easier to access the quick links from the landing page.
This will show an overview of your details, and your course information.
Video guide
Steps
Video guide
Steps
From the landing page, you will be able to update the following details
In this area, you will be able to view your invoices, FEE-HELP Commonwealth Assistance Notices (CAN), and Statement of Account (SOA).
Steps
Account Summary by Term: lists charges and payments for the current term, summarised by type.
Steps
Account Detail for Term: lists your itemised charges and payments for the study period.
Steps
Please refer to your invoice to confirm your due date for fees. Your payment due date cannot be changed as it is generated by our system.
Your invoice due date for fees depends on:
Refer to the Student Fees page for further information.
An invoice for your subjects will be sent to your student email account. This will list the fees, amount owing and due date.
Payment options include
If you have selected FEE-HELP as your payment option then your balance will show on the invoice sent to your student email account.
Can I pay for my subjects instead?
You can also choose to pay for part or all of your subjects. Follow the instructions above to pay upfront or Pay Now.
Your FEE-HELP amount will be recalculated after you have made an upfront payment. This can only be done before census date.
View your FEE-HELP balance at myHELPbalance.
You will have a hold on your account if you have outstanding fees or an administrative block.
Steps
View holds will also appear under the Student Records list.
Common hold types are:
View your final grades for the study period .
Note: Blackboard lists your assessment marks only. Marks for final exams, final assessments or final trimester results are not published in Blackboard.
Steps
Degree evaluation will enable you to see what subjects you have completed and what you still need to complete for your course.
Steps
You can view an unofficial transcript for a simple list of subjects you have completed, and their relevant grades.
Steps
Official Academic Transcripts cost $15.
Requesting a transcript on campus
Requesting a transcript via email
Note: You can obtain an unofficial transcript from the portal free of charge.
Certifications forms can be found on our Policies and Forms page:
Once we receive your request and payment we will try to action your request as soon as possible, during peak times it may take a bit longer.
Your documents will be sent via standard post with tracking, please allow 2-6 business days for delivery. Overseas destinations will take longer.
Note: Before you request your academic transcript, please ensure you have no outstanding fees. Your transcript request will not be processed until all fees are paid.
In your Student Portal, go to your Student Profile to view the campus where your course is based.
When you are in the Register for Classes view, each class option shows where the class will be held.This will show options for all campuses, including those from other states.
Check your course page for specific information about each class type:
Steps
1. Go the Student Portal - you will need to log in with your student email address and password.
2. From the Landing Page, click Subject Selection.
3. Click Register for Classes. Select the Study Period (e.g. Trimester 1 HE 2021) and your course, and then continue.
4. Select the next subject/s in the list as these align with your course structure. You must select one subject a time.
5. Add the class you want.
6. Click SUBMIT to finalise your class registration. You can do this after each subject if you prefer.
After you successfully register in your classes, you should expect to receive your invoice via your Office 365 student email. Invoices are sent to all students, upfront paying or FEE-HELP. You will see the fee amount and due date on the invoice.
There are three panels:
1. Subject area panel
Left column: This shows the list of subjects for your course organised by study periods. Any subjects you have completed, or registered in for the current study period, will show as green. You can check a subject to view more information.
Right column: Shows detail about a subject you have checked. It will list all class options available for you to choose from. It will show if the class is on campus (with day and time) or online. this is where you click to select your preferred class.
2. Schedule panel
The schedule panel will show any face-to-face classes in a week view.
Online classes may not show here if they do not have a scheduled day or time in the timetable. Generally you Learning Facilitator will advise you of online Collaborate sessions in your first week of classes.
3. Summary panel
This shows the list of subjects and the different enrolment statuses.
Resize/hide sections
You can resize each panel/section by clicking on the dot on the border of each section and dragging up or down.
You can hide/display a section by clicking on the down or up arrows.
If you registered for classes via the Student Portal, you can update your classes yourself.
Steps
Troubleshooting
DROP option does not appear
Some subjects may have prerequisites (subject to be completed before another subject) or co-requisites (subject to be done at the same time as another). These have been built in to your subject selection to ensure you are following the correct course progression.
You can check a subject pre/co-requisite by clicking on the subject name in the Register for classes screen
If you would like to apply to have a pre/co-requisite waived, please email your student services team.
If your preferred class is full, you will need to select another class with remaining spaces.
Enrol early to secure your place in your preferred class.
Now you can check which classes you are registered in, and print your schedule.
Steps
You can also print your timetable by clicking on the Printer button (in the top right hand corner).
From Monday 28 September, the way you log in to your digital platforms changed change to give you streamlined access to your sites.
You will log in using your Office 365 username and password and your credentials will be authenticated across the following sites:
You will need use your Office 365 account (student email) in order to access your sites from 28 September.
Click here for more information about your Office 365 account, which you were allocated when you first enrolled. If you do not know your account details, please contact Student Services.
Access with single sign-on from 28 Sept
This is is where you can:
You are here now! It's the place to go for information about:
Access with single sign-on from 28 Sept
Your Learning Portal is called Blackboard. This is where you go for:
Access Library catalogue with single sign-on from 28 Sept
Your Library can assist with:
Access with single sign-on from 28 Sept
Careers Connect is a platform that connects Students, Industry, and Success Coaches. You can access:
Access with single sign-on from 28 Sept
Access to your student email account and Office 365 Apps: