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Fitzroy Student Hub: Getting started

Getting started

Student essentials

As a new student, there are a few steps to help get you set up before you start studying:

  1. Set up your student email account
  2. Access your Student Portal
  3. Select your subjects
  4. Log in to your Learning Portal (Blackboard)

Other important information

Getting set up

Step 1: Student email

You will be sent an email on how to set up your account after you have accepted your offer into your course. You may need to check your junk mail for this.

The Student Email page has lots of great tips on setting your email up on your computer or mobile devices.

Once you start studying, all communication from campus and academic staff will be sent to your student email account. You must activate your account and check your email regularly or you will miss out on important information about your course.

Step 2: Student Portal

Your Student Portal is where you go to select your subjects and register for classes each trimester, you will also be able to review your personal information, make timetable changes, see your grades and student records, and review your student finances.

Find out how to log in and navigate the Student Portal.

Step 3: Subject selection

You can select subjects and register for classes using the subject selection tool in your Student Portal.

Subject selection usually opens in week 9 of each trimester but we will confirm dates closer to the time.

What subjects should I select? Please refer to the Subject Selection page for more info or contact Student Services.

If you are an international student, you must enrol in 100% full-time study load, unless otherwise approved by your Program Director.

Step 4: Learning Portal

Your Learning Portal is called Blackboard. This is where all of your subject content for your course will be. It is also where you will submit your assessments, contribute to discussion boards, attend online classes, and much more.

Before you can access Blackboard for the first time you will need to make sure you have:

  • accessed your student email account, and
  • registered in at least one class

Subject content is usually visible in Blackboard during Orientation week.

Here's how to log in for the first time.

IT requirements

You will need a computer to:

  • access digital learning resources
  • access video and audio recordings
  • submit and complete online assessments
  • participate in classroom discussion and collaboration via online communication and collaboration tools.

Minimum IT requirements for studying online

Computer hardware
  • Access to a desktop, laptop or tablet computer
  • Speakers or headset
  • Microphone
  • Web camera
Operating system
  • Mac users: OSX 10.8 and above
  • PC users: Windows 7 and above

A reliable, high-speed broadband internet connection, with sufficient upload and download capacity.

Contact your internet service provider if you have concerns about your data allowance or internet speed.

Web browser The recommended web browser to access Blackboard (your Learning Portal) is Firefox, in addition some audio PowerPoints will require Google Chrome.

Office software to create documents, spreadsheets and presentations. Office 365 is available as a free download as part of your student account.

There may also be software required for your specific course. Your Learning Facilitator will advise you of this when you start studying.

Your Support

We are here to help you achieve success in your studies so be sure to take advantage of the expert support services available to you:

  • Student Services are your first point of contact for any questions
  • Your Success Coach team will help you with course progression and connects you to your desired career goals
  • Library & learning services team can help with academic writing, referencing, and using our research databases
  • Our Counselling services are free and confidential and can help ensure you maintain your well-being through your studies

Welcome Book


Universities often use terms and words that you might not be familiar with.

We have alphabetically listed some of the most common words you'll hear and read at Uni. Our glossary will help you understand what they mean.

Join our New Student Community in Blackboard

Our comprehensive New Student Community will help you further understand your online learning environment.

It is open to all new students, but is especially useful for those who study remotely. You'll learn about:

  • Creating a study space at home (or at the office, or at a friend's house!)
  • Your IT requirements
  • Library and learning resources
  • The skills you already have and how they'll help you to succeed
  • Support services just for you

And you'll meet lots of other students in the online forum who are studying with you.

Student travel concessions

Full-time, domestic students studying on campus should be eligible for discounted fares on public transport.

Get in touch with Student Services to apply for a student travel concession card.

Public transport concessions are not usually available to:

  • international,
  • online, or
  • part time students,

Please check with your campus to see if you can apply.

Find more details about transport concessions on your local public transport site.