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Student Hub: Online


Our Online campus is home to Torrens University Australia and THINK Education.

Online campus news and information

System Outage (now resolved)

You may have experienced difficulties with logging in to the Student App and your Office 365 student email account on Thursday evening (13 June) due to a system outage. We are pleased to let you know that we have resolved this and you should now be able to log in with no issues.

If you are experiencing any further issues, please do not hesitate to contact Student Services.

Online Drop-in Sessions

If you're a brand new Torrens University Australia student and need a hand getting started, jump online for your drop-in sessions on:

  • Tuesday 18th June at 1pm  
  • Wednesday 19th June at 5pm 

Chat live with your Success Coaches and Academic Skills Facilitators to have any questions answered. Join us via the links below:

JB Hi-Fi BYOD Online

Providing you with access to a wide range of education-specific laptops, tablets, accessories and insurance, at an affordable price. Products differ from those available in retail stores, as they are education specific and selected for their compatibility to school's ICT infrastructure and curriculum, as well as meeting the student's needs at home.

Benefits include:

  • Education specific products, not available in retail stores
  • Discounted Pricing
  • Extended battery life
  • Enhanced performance and connectivity
  • Robust devices
  • Dedicated online portal

If you have any questions please contact or call 1300 730 584

Have you set up your Office 365?

If you haven't set up your Office 365 Email yet you might be missing out on some important updates and class announcements so make sure you set it up straight away! 

It's also how you'll access the WiFi and printing services if you visit us on Campus, so it's super important. 

If you're still using a Torrens Gmail account please note that we migrated to Office 365 last year and you were sent your new login in details. 

If you haven't received these login details please send a request for your Office 365 to IT support with your name and student ID number:

Subject Selection is now open!

Classes have limited spaces so make sure you plan ahead and lock in your subjects now.

Enrolling into your subjects is easy! Here's how:

  1. Refer to your course structure
  2. Use the Subject Selection tool within 'My Account' to choose your classes

Are you located in Sydney? 

The Academic Services Team on Ultimo Campus invites you to join us for Australia’s Biggest Morning Tea* in support of Cancer Council

Starting at 11am on Wednesday 19 June, come down to the Level 1 Student common area on campus and make a gold coin donation for sweet treats including brownies, cookies, cupcakes and more! We will also be providing tea and select juices as well as entertainment and prizes!

Your donation will go a long way in helping Cancer Council such as:

  • Support services
  • Prevention programs
  • Advocacy
  • Vital cancer research

We look forward to seeing you there!

* Australia's Biggest Morning Tea is actually on Thursday 23 May, but we decided to push it back a few weeks so that you can join us in raising money for Cancer Council! 


Those keen to join us on the upcoming Morocco trip.  

Email Lisa for registration

Also check out the Design Facebook pages for more information. 


Frequently Asked Questions: 

Q: Can I extend my trip afterwards and head over to Europe in the break? 

Absolutely you can! And many students normally do. Let Lisa know.

Q: Is this trip capped to certain amount of students across all streams?

Yes- to a total of 35 students - first in first served!

Q: I’m an international student - can I go?

Yes, pending your entry visa requirements and your student visa

Q: If I partake in WIL while there, does that mean that subject is done then? 

Pending passing it, yes, that’s correct. One subject knocked off in a few days!

Library and Academic Skills workshops 

Give yourself the best possible head start in your studies by attending our research and academic skills workshops. In these workshops you will get the help you need with:

  • Academic writing 
  • Finding sources for assignments 
  • Referencing 
  • Navigating the library's facilities 
  • Time management  
  • Any other academic related aspects 

More information on the times, dates and locations of these workshops to come. Watch this space!



At Torrens University Australia, we are excited to offer you after hours academic skills workshops to help you succeed in your studies.

In these workshops, you can develop and enhance skills essential to academic study such as time management, analysing an assessment brief, critical thinking, writing skills, referencing and academic integrity.

For more information about academic skills after hours, please contact Dimi at


Tuesday 11th June

Time management - Why time management matters, how much time is required and goal setting

6.30pm - 7.30pm (AEST)

Wednesday 12th June

Time management - Planning and activation

Writing skills - Deconstructing an assessment brief and search & reading strategies

6.30pm - 7.30pm (AEST) JOIN HERE
Thursday 13th June

Writing skills - Introductions, conclusions and paragraphing. Structure of an essay.

Studiosity- 10 touch point per term.

6.30pm - 7.30pm (AEST) JOIN HERE
Friday 14th June Academic integrity - How to avoid plagiarism, paraphrasing and referencing. 6.30pm - 7.30pm (AEST) JOIN HERE
Tuesday 18th June Time management - why time management matters, how much time is required and goal setting. 7.30pm - 8.00pm (AEST) JOIN HERE
Wednesday 19th June Writing skills - Deconstructing an assessment brief and search and reading strategies. 6.00pm - 7.00pm (AEST) JOIN HERE
Thursday 20th June

Writing skills - Introductions, conclusions and paragraphing. Structure of a report.

Studiosity -  10 touch points per term.

6.00pm - 7.00pm (AEST) JOIN HERE
Friday 21st June Academic integrity - how to avoid plagiarism, paraphrasing and referencing. 6.00pm - 7.00pm (AEST) JOIN HERE



Software skills workshops, T2 2019 [Weeks 1-12]

Having trouble using Adobe Software? Don't know your InDesign from your Photoshop?

Join us for design software workshops, facilitated by one of our design lecturers.

You will receive assistance with developing or up-skilling existing skills in a range of software.

  • Make sure you have the latest version of the Adobe Creative Suite installed on your computer.
  • Please arrive 15 minutes early so we can start on time.


Software covered: Photoshop, Illustrator, InDesign,Dreamweaver.

  • Tuesday: 12:00pm - 2:00pm (NSW Time)
  • Thursday: 12:00pm - 2:00pm (NSW Time)
  • Friday: 4:00pm - 6:00pm (NSW Time)


Book a Session

Did you miss an online workshop? Check out the workshop recordings HERE.


Need assistance with making sure you have the correct Adobe programs installed?

Want to ensure you know how to use Adobe software and

Watch this introductory workshop delivered by Graphics Lecturer Julia Garfoot which will take you through the step by step guides and help you start your studies with confidence.


First time using Collaborate Ultra?

Watch this video for help getting started.

Please allow at least 15 minutes to get set up.

LinkedIn Workshop

Do you have a LinkedIn account? Wondering how you can use this social media platform to leverage your career prospects? Do you know how to brand yourself and increase your network?

Learn how to:

  • Build your brand
  • Get noticed and increase your network
  • Receive notification of Education related jobs
  • Connect and learn from the industry leaders and top thinkers

If you missed this online workshop, do not worry here is the recording link! 

SketchUp Workshops

Did you miss an online workshop? Check out the workshop recordings below :

SketchUp Workshop 10/04/19

SketchUp Workshop 17/04/19

SketchUp Workshop 24/04/19

SketchUp Workshop 01/04/19


Need help getting started?

Online learning is different to learning in a classroom, so its important you know the difference between all of the online platforms you will use throughout your studies. View Getting Started for everything you need to know about your online learning environment. We've also put together 10 Tips on how to succeed as an online student to help you get started!

Student ID card

Did you know that as an online student you can still request a Student ID card, and depending on which state you're located in and whether or not you are studying full-time, you may be entitled to various student concessions? Visit Getting Started for information on how to request your Student ID card today!

Visit a campus

Just because your studying online, doesn't mean you can't visit us on campus. Check where your closest campus is located and pop in to use the Library, register to attend workshops, arrange to meet with your classmates or teachers, ask your Success Coach for help with job interviews or finding placements, or just find a comfy space to study. We get excited when our online students visit!

We host Virtual Orientation sessions for our online students each trimester.

Late Virtual Orientation

Late Virtual Orientation is an online interactive broadcast for you to learn about student support and expectations in a fun and face-paced environment. Join us to:

  • familiarise yourself with Blackboard
  • tour the student hub online
  • hear from Success Coaches
  • meet your library and academic skills team

Late Virtual Orientation registration is now open!

Jump online here and register for our upcoming Late Virtual Orientation.

Online students

Did you know that online students are welcome to use any of our campuses? You can pop in to use the Library, register to attend workshops, arrange to meet with your classmates or teachers, ask your Success Coach for help with job interviews or finding placements, or just find a comfy space to study. 

Some of our campuses are home to all courses, and others are specific to one faculty. See below for more information:




South Australia


All faculties


Melbourne – Flinders

Business, Design, Education, Health (Nursing), Hospitality


Melbourne – Fitzroy

Health (Health Science)

New South Wales

Sydney – Kent St

Business (PG), English, Health (Nursing)


Sydney – Rocks

Business (UG), Hospitality (William Blue)


Sydney – Pyrmont

Health (Health Science and Nursing)


Sydney – Town Hall

Hospitality (Blue Mountains International Hotel Management School)


Sydney – Ultimo



Blue Mountains – Leura

Hospitality (Blue Mountains International Hotel Management School)



All faculties

Who do I contact for help?

Whatever course you’re enrolled in, you can contact us directly here:

You are also very welcome to visit Student Services at the campus that’s home to your course (see above).

Computer requirements

All students are expected to have access to a computer with:

  • a set of standard software packages
  • internet connectivity

You will need a computer for:

  • assessments,
  • using the library catalogue,
  • online resources,
  • accessing the learning portal and your student portal.

If you don't have a computer - think about how you'll get access to one for your study.

Learning portal (Blackboard)

Blackboard offers 24/7 phone support on 1800 083 204


Troubleshooting or Questions?

For troubleshooting please email or contact Student Services.



Our expert teams are on hand to help you achieve success in your studies and beyond. Follow the links below and find out more on how you can book time with the team and how they can help:



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Contact us

1300 575 803
Torrens University:
Think Education:

Contact hours

Mon - Fri: 8:00am - 7:00pm AEST

Sat: 8:00am - 12:00pm AEST

Take us with you on-the-go! Download the Student App from the App Store or get it on Google Play today!