We are committed to helping you through your study journey. Our understanding Student Support staff and dedicated Success Coaches are there to support you with academic skills coaching, orientation, integration (from the start of your program to finish), industry placements and internships.
We place a strong emphasis on personal responsibility - we expect students to be self-directed and take a key role in shaping their education.
Your campus Student Services team will be able to assist you with a wide range of enquiries and point you in the right direction for help with academic skills and English language courses.
Your residential address is the place where you live. You must:
Log in to My Account to update your address.
For a full list of Student Visa Conditions, please see Department of Home Affairs - Student Visa Conditions
Taking a Leave of Absence means taking a break from study while remaining enrolled. It is also called deferring.
International students cannot take a Leave of Absence unless there are compassionate or compelling circumstances.
These are generally circumstances that:
For a full list of limited circumstances please refer to the Enrolment and Attendance Policy.
You'll need to complete the appropriate Application for Leave of Absence (Deferral) form below:
International students may transfer to another Australian institution. Generally you cannot transfer between colleges or universities before completing 6 months in your principal course.
There are situations where a transfer request will be granted because it is in your best interest,or due to compelling circumstances. You will need to seek approval for release in your first six months, and have a valid enrolmentoffer from another registered provider.
We can only approve the request in limited circumstances as outlined in the following documents:
We advise you to contact Immigration (Department of Home Affairs) for advice on if you need a new student visa. See more information at:
This insurance helps you meet the costs of medical and hospital care you may need while in Australia such as:
You must have Overseas Student Health Cover (OSHC) for the duration of your visa at the time of admission into your course.
OSHC must be purchased from an approved Australian insurance provider.
Different insurers may offer different levels of cover, so compare policies to choose the one that is right for you.You may want to take out extra insurance such as dental, physiotherapy and optometry services.
In an emergency, call 000 and ask for an ambulance.
You can also visit the emergency department at your nearest public hospital.
You will not have to pay for most emergency services in public hospitals when you show your OSHC card.
Some private hospitals also offer emergency services but require an up-front payment before treating you.
When you study in Australia, accommodation options include:
You can look for accommodation on foreign language websites such as:
Find out more about international student accommodation at www.studyinaustralia.gov.au.
If you need additional assistance,Student Services on your campus can help you with further resources.
The key things to remember are:
We offer two types of English courses for international students.
Improve your academic English skills before beginning your main course.
You can start this course on any Monday and continue until you have reached your goals.
Study a General English course to become more confident with English and learn more about Australian culture, customs and speech before you start to study.
For more information on the above courses click here
The student counselling service is freeand confidential.
We can help you with:
Visit the Counselling page to get in touch.
Find information on travelling from the airport and around your new home city below:
Sydney Airport is about 8km from the city. Travel options include train, shuttle bus/mini-van, taxi or car.
Tullamarine, Melbourne's main airport, is 23km from the city. There is no train to Tullamarine.
International students are not usually entitled to student travel concessions (discounted city public transport tickets)
If you arrive before your course start date or orientation day, please feel welcome to visit the campus and make contact with your International Student Advisor or Campus Student Services team.
If you have any problems with your home stay, study or life in Australia you can get help from any of the following people: